Seasonal Server- Oase Pool

Omni Viking Lakes Hotel

A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment.

The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.

Omni Viking Lakes Hotel is seeking a Seasonal Server- Oase Pool. This team member is responsible for courteously wait on and serve the guests of the hotel, delivering extraordinary customer service, in accordance with Omni standards.

Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

 Salary for this position starts at:  $11.41/hour plus gratuities. Omni Viking Lakes Hotel reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Part Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Dental, Vision and other healthcare benefits.

Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Report for scheduled shifts on time and in the proper uniform.
2. Maintain a professional, neat, well-groomed appearance.
3. Greet guests with a welcoming demeanor and provide a personalized service experience by following all Omni’s “Steps of Service” protocols as detailed by management.
4. Script food sales and be knowledgeable about menu items, including specials, cocktails, and wine.
5. Sell and up-sell items to increase per person check average.
6. Responsible for knowing all pool zones and cabana numbers.
7. Serve alcohol responsibly and follow company policy and procedure regarding alcohol
8. Take the guests’ order, serve the courses accordingly, and promptly tender payment of the check. Always say thank you to guests as they leave and invite them back using the guest’s name.
9. Responsible for running food, drinks, and condiments and tending to other guest requests.
10. Clear lounge chairs and tables of non-essential plates, silverware, cups, and pool towels during every course throughout the guest meal. Bring dirty plates and glassware to side stations or return to the bar appropriately.
11. Utilize the point-of-sale system and run all necessary reports. Tender all checks opened in your number and follow end-of-shift balancing and check procedures.
12. Work as a team with all Associates to maintain an effective, positive atmosphere to run an efficient food and beverage service.
13. Be attentive and proactive in offering assistance to members and guests.
14. Assist in enforcing guest-related pool policies and standards.
15. Work safely and follow all Omni Safety and Loss Prevention standards.
16. Perform other duties as assigned by management.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Previous experience as a food server highly preferred.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee frequently is required to talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, and extreme heat. The employee is occasionally exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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