Human Resources Associate/HR Service Center Analyst
TITAN has an immediate opening with a client partner and the position will require someone to work in their office five days per week. Candidates must live within 50 miles of the Overland Park, KS office location. Contact TITAN to determine if this office location is close to you.
Skills
- Strong data entry skills
- Strong customer service and computer skills
- Previous experience/training using HR systems such as PeopleSoft, WorkDay, or similar
- Proficiency with Microsoft Office products including Excel for reporting and analysis
- Strong attention to detail and accuracy with benefits information that is being input into the system
- 1-2 years of HR experience or equivalent training preferred
Key Responsibilities
- Supports current, past and future labor force as it relates to HR services, company processes, policies, and benefits utilizing the case management and telephony tools
- Serve as a front-line agent for all HR inquiries, providing appropriate routing to Subject Matter Experts (SMEs) when needed
- Commits to data security and maintaining and protecting employee information including Personally Identifiable Information (PII) and Personal Health Information (PHI)
- Administers benefits programs and ensures accurate and timely processing of enrollments, changes and terminations
- Updates employee records in PeopleSoft HCM tool
- Leverage process documentation and maintain updates as needed
- Escalates system usage issues to HR Systems team and partners to determine solution
- Cross-trains co-workers on shared duties
- Contributes to continuous improvement initiatives to enhance HR service delivery and efficiency
Education
Associate degree or equivalent experience. NOTE: All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check; drug screen; and motor vehicle records search, in compliance with any applicable laws and regulations.
Contact:
To apply, please email your resume, including position title in the subject line, to pgh@us-TITAN.com or share this position with your friends and colleagues with the links below.