Associate Intelligence Operations Analyst

Title: Network Operations Center Team Lead

Location: Wayne, PA / Charlotte, NC -Hybrid- (3 days a week on site)

Schedule: 6+Months Contract to Perm Hire

Pay rate- $65-70/hr on W2

Job Summary Core Responsibilities

• Lead day-to-day operational support across all network technologies
• Mentor, coach, and quality check S1 analysts
• Provide feedback on communication quality, troubleshooting approach, and ticket handling
• Serve as first point of escalation before issues reach S3
• Partner with management on performance assessment and development of junior staff

Skill & Experience Profile

• Broad, well-rounded operational network background
• Strong technical depth plus high emotional intelligence and leadership presence
• Comfortable coaching others and delivering constructive feedback
• Communication skills are critical-this role interfaces frequently with leadership
• Covers all technologies supported by the NOC
• On-call rotation applies

apolis2024

For applications and inquiries, contact: hirings@openkyber.com