Back
May 06, 2026

Intake Coordinator

Job Description

Description


East Bay Community Action Program (EBCAP) is seeking a full time Intake Coordinator for our Health Center at 100 Bullocks Point Ave, Riverside, RI.
The Intake Coordinator serves as the first point of contact for patients accessing EBCAP Health Center services, both in-person and via telehealth. This position is responsible for comprehensive intake procedures including patient registration, screening, assessment, and coordination with the healthcare team to ensure patients receive appropriate and timely care.

Key Responsibilities


  • Work with health center clients and perform various screenings to determine client needs with respect to healthcare and/or social determinants.
  • Refer to appropriate services internally and externally as needed.
  • Provide specific assessments to Health Center clients to determine individual client needs. Assessments may include, but are not limited to social history, PHQ (patient health questionnaire), Cage Questionnaire (“cut, annoyed, guilty, eye” – identify problems with alcohol), Tobacco Usage, GPRA (“government performance & results modernization” – collect, improve, report outcomes), Social Determinants, etc.

Qualifications


  • Minimum of a High School Diploma or equivalent required.
  • Strong commitment to providing quality customer service while handling confidential information in a highly professional manner.
  • Excellent telephone skills and a courteous and helpful manner are essential


Benefits


  • Competitive compensation
  • Comprehensive benefits including health, dental, and vision insurance
  • Retirement plan with up to 3% employer match after 1 year
  • Paid time off and holidays
  • Tuition reimbursement opportunities
  • Professional development support
We welcome candidates from all backgrounds who are passionate about making a difference in our community.


About East Bay Community Action Program

East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors.

Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.


Equal Opportunity Employer

East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices.

If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at peopleoperations@ebcap.org (401) 431-9870 x1615.

ID

200284eed774af47ebba5dd5f2eee538
About East Bay Community Action Program (EBCAP)
Apply Now