Administrative Assistant – Behavioral Health Programs

East Bay Community Action Program (EBCAP)
East Providence, RI, USA

Job Description

Description

Join EBCAP in a mission-critical role supporting our Certified Community Behavioral Health Clinic (CCBHC) and behavioral health programs. As Administrative Assistant, you'll be the operational backbone that enables our leadership team to focus on what matters most: expanding access to quality behavioral health services for individuals and families in our community.

You will be creating systems that remove barriers to care delivery, ensuring compliance excellence, and driving organizational effectiveness that directly supports our community's mental health needs.

Key Responsibilities

Coordinate seamlessly – Manage meeting logistics, prepare materials, and deliver actionable minutes within 24-48 hours that drive progress on critical initiatives
Build systems that work – Maintain audit-ready electronic filing systems for immediate retrieval of CCBHC, BHDDH, and Joint Commission documentation
Keep information flowing – Bridge communication between departments, partners, and stakeholders to eliminate gaps and accelerate response times

Support certification readiness – Organize and track all CCBHC compliance documentation according to federal and state standards
Stay ahead of deadlines – Monitor and flag upcoming reports, deliverables, and submissions to ensure grant compliance
Ensure data integrity – Verify accuracy and completeness of all information before leadership review
Enable informed decisions – Compile quality measures, performance indicators, and outcomes data that track program effectiveness
Manage financial coordination – Process invoices, purchase requests, and expense reimbursements on schedule
Facilitate training excellence – Coordinate logistics for staff trainings, orientations, and stakeholder meetings while maintaining completion records

Solve problems proactively – Identify and escalate issues before they impact program delivery
Drive accountability – Monitor action items across teams and implement follow-up systems
Optimize processes – Recommend improvements that increase efficiency and strengthen organizational effectiveness

Qualifications

High school diploma or equivalent (Associate's or Bachelor's degree preferred)
Minimum 2 years of administrative experience with progressive responsibility
Proven ability to manage competing priorities while maintaining exceptional attention to detail
Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Professional written and verbal communication skills
Demonstrated reliability in meeting deadlines and following through on commitments
Experience in environments requiring confidentiality and discretion

Background in healthcare, behavioral health, social services, or grant-funded programs
Familiarity with compliance-driven environments or certification processes
Experience supporting quality improvement or accreditation preparation
Knowledge of CCBHC standards or behavioral health service delivery

Organizational excellence and systematic thinking
Proactive problem-solving and initiative
Clear, professional communication across diverse audiences
Ability to work independently and collaboratively
Quick learner who adapts to new systems and technologies

Ability to perform computer-based work for extended periods
Capacity to lift and carry up to 20 pounds
Effective communication capability in person, by phone, and virtually
Occasional travel for site visits, meetings, or training events

Your work directly enables EBCAP to maintain operational excellence and compliance readiness, which translates to uninterrupted, quality behavioral health services for our community. By creating efficient systems and preventing administrative obstacles, you'll help ensure our team maximizes resources serving the individuals and families who depend on us.

If you're an organized, detail-oriented professional who thrives on creating systems that work and wants to contribute to meaningful behavioral health services, we want to hear from you.

EBCAP is an equal opportunity employer committed to diversity, equity, and inclusion in our workforce.

About East Bay Community Action Program

East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors.

Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.

Equal Opportunity Employer

East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices.

If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at peopleoperations@ebcap.org (401) 431-9870 x1615.

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5057a462984610e565e2aebc4e1fd1f0