Operations & Executive Assistant

Operations & Executive Assistant – Real Estate Team

Location: Gold Coast & Uptown Locations
Position Type: Full-Time, Salaried
Work Setting: In-office to start, with some flexibility after training
Compensation: $70,000 to $80,000 base salary, plus performance-based bonuses, PTO, and additional benefits

We are a top-producing, fast-paced real estate team seeking a highly organized, proactive, and dependable Operations & Executive Assistant to serve as a key support partner to the Team Lead and the operational backbone of the business.

This is not an entry-level administrative role. We are looking for someone who can work independently, think critically, manage multiple priorities at once, and bring structure, follow-through, and calm to a demanding environment. This person will play a central role in keeping the team organized, the Team Lead supported, and the business running smoothly day to day.

The ideal candidate is resourceful, detail-oriented, highly trustworthy, and exceptionally strong at problem-solving. You should be comfortable operating in a high-stress, high-accountability setting where priorities can shift quickly and a high level of professionalism is expected at all times. Preference given to candidates with relevant experience in the real estate profession.

Key Responsibilities

Executive Support

• Manage and coordinate the Team Lead’s business and personal calendar, scheduling, and priorities
• Anticipate needs, protect the Team Lead’s time, and ensure critical tasks and follow-up items stay on track
• Provide direct support with a wide range of business and personal matters
• Handle confidential and sensitive information with discretion and sound judgment
• Serve as a trusted right hand, gatekeeper, and problem solver

Operations Support

• Build, improve, and manage internal systems and processes that support the team’s day-to-day operations
• Oversee organization and follow-through for lead generation, database management, client communication, and back-office workflows
• Create and maintain clear documentation of systems, procedures, and standards
• Identify inefficiencies and implement solutions that improve productivity, organization, and consistency
• Help keep the team aligned, informed, and accountable

Client, Vendor & Team Coordination

• Help deliver a high level of service and communication to clients throughout their experience with the team
• Serve as an early point of contact for client questions, concerns, and follow-up needs
• Coordinate with vendors and outside partners as needed
• Keep the Team Lead and agents informed of updates, issues, and action items
• Support a smooth, responsive, and professional client experience across all touchpoints

Team Support & Growth

• Assist with hiring, onboarding, and training future administrative team members as the business grows
• Help maintain high standards for organization, responsiveness, and execution
• Contribute to a team culture built on ownership, professionalism, and consistency

Qualifications

• Strong experience in administrative support, executive assistance, operations, or team support
• Real estate industry experience preferred
• Proven ability to work independently and manage competing priorities with minimal oversight
• Excellent organizational, time management, and project coordination skills
• Strong written and verbal communication skills
• Strong judgment, problem-solving ability, and attention to detail
• Calm, professional, and solutions-oriented under pressure
• Comfortable handling confidential business and personal matters
• Proficiency with Google Workspace, CRM platforms, BoomTown, and social media tools

Who You Are

• Highly organized and detail-oriented
• Self-directed and dependable
• Resourceful and proactive
• Calm under pressure
• Professional and discreet
• Service-minded and responsive
• Strong at follow-through and execution
• Comfortable in a fast-paced, high-expectation environment

Compensation & Growth

This role offers a base salary of $70,000 to $80,000 annually, depending on experience and capability, along with performance-based bonuses, paid time off, and additional benefits.

This is an in-office role from 9:00 AM to 5:00 PM to start. Some flexibility in hours and work location may be available after the initial training and ramp-up period.

To Apply

Please send your resume and email to daniel@markzipperer.com.

A cover letter is not required. Instead, please include:

• 3 reasons why we should hire you
• Your desired compensation range
• Responses to the following questions

Application Questions

• Describe a time in the last year when you faced a problem that did not have an obvious solution. What made it challenging, what steps did you take, and what was the result?
• Describe a situation from the last year where you were under significant pressure and responsible for keeping things on track. What was at stake, how did you respond, and what did you learn from it?
• What is something new you had to learn in the last year in order to be effective? Walk us through how you approached learning it and how you put it into practice.
• This role requires independent judgment, discretion, and the ability to manage competing priorities. Tell us about a time when you had to make a decision or take action without much direction. What did you do, and how did it turn out?

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Paid time off
• Professional development assistance

Work Location: In person