Sales Account Manager

Sales Account Manager – Allegheny Surface Technology (AST)
Incentive Plan | 40%–50% Travel | Serving Pharmaceuticals & Data Center Industries

At Allegheny Surface Technology, we build more than customer relationships—we build long-term partnerships. We’re looking for a Sales Account Manager who will take ownership of strategic accounts, drive profitable growth, and serve as a trusted partner to our customers.

In this role, you’ll be the primary commercial point of contact for key accounts, working closely with internal teams to ensure customer needs are clearly understood, aligned, and consistently delivered. You’ll play a critical role in strengthening relationships, identifying opportunities, and ensuring a high level of service and accountability.

What You’ll Do

Own and manage a defined portfolio of strategic customer accounts
Build strong relationships with decision-makers, influencers, and day-to-day contacts
Develop and execute account plans aligned with customer goals and AST capabilities
Identify, qualify, and advance opportunities including cross-sell, upsell, and renewals
Monitor account health and proactively address risks related to service, quality, or delivery
Lead customer escalations and coordinate internal teams to resolve issues quickly
Partner closely with Inside Sales, Technical Sales, Operations, Field Service, and Quality
Ensure customer commitments align with internal capabilities and execution
Maintain accurate CRM records, opportunity tracking, and forecasting
Lead Quarterly Business Reviews (QBRs) and conduct regular customer site visits

What Success Looks Like

Customers rely on you as a trusted advisor and first call
Strong retention and consistent growth across assigned accounts
Clear, proactive communication that keeps customers and internal teams aligned
Opportunities are advanced strategically and executed successfully
Customer challenges are resolved with urgency and accountability

What You Bring

3+ years of experience in account management, outside sales, or customer-facing roles
Experience in manufacturing, industrial, engineered products, or technical services preferred
Proven ability to manage and grow strategic customer relationships
Strong communication, organization, and problem-solving skills
Ability to work cross-functionally with Operations, Quality, Engineering, and Supply Chain
Proficiency with Microsoft 365 and CRM systems
Associate’s degree preferred (or equivalent experience)
Willingness to travel 40%–50% to support key customer accounts

Why Join Us?

Because Allegheny Surface Technology recognizes that our greatest asset is our employees, your well-being is our priority. Aligned with our culture and values, we offer a comprehensive benefits package designed to support your physical, financial, and emotional health—we strive to ensure you have the resources needed to thrive both at work and in life.

Health & Welfare – Medical, Dental, Vision, FSA, Life Insurance, Telemedicine, Paid Short Term Disability (All within 60 days)
Retirement – Competitive 401K company Match with Traditional & Roth Options
R&R – Generous Paid Time Off & Holidays
Financial – Performance-Based Incentive Plan
Professional Development – Education Assistance

Application:

Applicants meeting the criteria above must successfully pass a pre-employment physical and drug screening, possible pre-employment testing, interview, and background investigation in order to qualify for full-time employment.

Allegheny Bradford Corp. is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

E-Verify Participation Notice
Allegheny Bradford Corp. participates in the U.S. Department of Homeland Security E-Verify program to confirm the employment eligibility of all new employees. To learn more about E-Verify, please visit www.e-verify.gov .

Contact

Lexi Novosel, HR Representative
Allegheny Bradford Corporation
Phone: 814-362-2590 ext. 312
Fax: 814-362-7081
Email: jobs@alleghenybradford.com