Outreach Representative - $18-$20/hr

Outreach Representative

Location: Hybrid Remote (Must reside in Ohio)

Department: Marketing/Outreach

Job Type: Full-Time, Non-Exempt

Pay: $18 - $20 per hour based on experience

Schedule: 1st and 2nd shift coverage; days vary; includes weekend coverage as scheduled

Note: This position is hybrid remote but candidates must reside in Ohio. Occasional on-site attendance may be required for training, meetings, or operational needs.

About Woodhaven:

Woodhaven Residential Treatment Center is a mission-driven provider of substance use treatment services with locations in Dayton and Lebanon, Ohio. Join our Marketing and Outreach team and play a key role in connecting individuals to life-changing care.

Job Overview:

We are seeking a motivated Outreach Representative to grow our referral network through high-volume outbound phone outreach. You will contact hospitals, treatment centers, behavioral health providers, probation and parole offices, and community resources to communicate Woodhaven's services and generate qualified leads for our Admissions team.

Key Responsibilities:

Conduct outbound calls to potential referral sources to promote Woodhaven services

Deliver a clear, consistent, approved pitch and adapt messaging based on the contact

Build and maintain professional phone-based relationships with referral partners

Generate qualified leads and hand them off in real time to the Admissions team

Document all call activity, contacts, and outcomes accurately

Submit daily activity reports including calls made, contacts obtained, and leads generated

Collaborate with the Marketing/Outreach team on territory focus and follow-up priorities

Represent Woodhaven as responsive, reliable, and easy to work with

Qualifications:

High school diploma or GED required

MUST reside in Ohio

Strong, confident phone presence and clear communication skills

Self-motivated, results-driven, and persistent

Comfortable working independently in a remote setting

Sales, telemarketing, call center, or healthcare experience preferred (not required)

Must have a quiet, professional home office setup and reliable internet

Proficiency in Microsoft Office (Word, Excel, Outlook)

CPR certification required (company-sponsored if needed)

What We Offer:

Health, Dental, Vision, Life Insurance

401(k) with company match

Paid Time Off (PTO)

Career advancement opportunities

Referral Bonus: $250 to $500 for qualified referrals

How to Apply:

Email: HumanResources@woodhavenohio.com

HR Hotline (call or text): (937) 203-4532

Didn't hear back? Contact HR Director at 513-202-3221 (call or text)

Our Mission & Values:

Woodhaven's mission is to provide a warm, caring environment that empowers clients to overcome obstacles caused by substance abuse. We deliver superior services through highly skilled staff committed to excellence, compassion, and continuous growth.

We value: Respect for clients and families, ethical practice standards, dignity and privacy, collaboration and inclusivity, continuous learning, open communication, compassion and empathy, and accountability.

Woodhaven Residential Treatment Center is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

About Woodhaven - Havens of Ohio LLC