Software Engineer III

Job Title: Senior Windows Engineer (Endpoint Management & Modern Workplace)

Job Location: Durham, NC

Overview

We are seeking an experienced Senior Windows Engineer to join our team and support a large-scale, enterprise environment of approximately 20,000 Windows endpoints. This role is critical in maintaining, modernizing, and optimizing our Microsoft-based infrastructure, with a strong focus on endpoint management, automation, and end-user experience.

Key Responsibilities

• Design, implement, and manage enterprise endpoint solutions using Microsoft Intune and related Microsoft Endpoint Manager technologies

• Administer and support a fleet of ~20,000 Windows devices across a distributed enterprise environment

• Lead Windows OS lifecycle management, including deployment, patching, upgrades, and security compliance

• Develop, maintain, and optimize advanced PowerShell scripts for automation, reporting, and operational efficiency

• Manage and enhance device configuration, compliance policies, and security baselines within the Microsoft ecosystem

• Monitor and improve endpoint performance and user experience using tools such as Nexthink

• Collaborate with security, networking, and infrastructure teams to ensure alignment with enterprise standards and policies

• Troubleshoot and resolve complex, escalated endpoint and OS-related issues

• Contribute to strategic initiatives such as Zero Trust, device hardening, and modern workplace transformation

• Document processes, standards, and architectural decisions

Required Qualifications

• 7+ years of experience in Windows engineering within large enterprise environments

• Strong expertise in Microsoft Intune (Endpoint Manager) and modern device management (MDM/MAM)

• Deep knowledge of Windows 10/11 administration, deployment, and troubleshooting

• Advanced PowerShell scripting skills, with a focus on automation and scalability

• Experience managing large device fleets (10,000+ endpoints preferred)

• Strong understanding of Microsoft 365, Azure AD (Entra ID), Group Policy, and hybrid identity environments

• Experience with endpoint monitoring and analytics tools (e.g., Nexthink or similar)

• Solid understanding of security best practices, compliance frameworks, and endpoint hardening

• Proven ability to operate independently and handle high-impact escalations

Preferred Qualifications

• Experience with Autopilot, Windows Update for Business, and application packaging/deployment

• Familiarity with co-management (ConfigMgr/SCCM and Intune) environments

• Knowledge of virtualization technologies (e.g., AVD, VDI)

• Experience working in globally distributed teams

• Relevant Microsoft certifications (e.g., Endpoint Administrator, Azure Administrator)

Key Competencies

• Strong problem-solving and analytical skills

• Ability to simplify complex technical challenges and communicate effectively to stakeholders

• Proactive mindset with a focus on automation and continuous improvement

• Leadership qualities and ability to mentor junior engineers

Why This Role Matters

This position replaces a long-tenured engineer and plays a vital role in maintaining operational stability while driving modernization. The ideal candidate will balance deep technical expertise with strategic thinking to ensure continuity, scalability, and innovation across our endpoint environment.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Engineering

Job Family: TECHNOLOGY

Organization: OCTO

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 24014

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