Retail Business Analyst II - Lottery Sales Representative (Grand Junction)

JOB
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video! Helpful tips for applying: Applying for a Job with the State of Colorado.What Happens After You Apply.

EXAMPLE OF DUTIES
The Lottery's mission is to grow revenue responsibly in order to maximize proceeds for outdoor recreation, conservation and schools for the good of all Coloradans. What we do: The Sales Department's purpose is to distribute and sell Lottery games of chance that are held to the highest standards of integrity, entertainment and efficiency, in order to maximize proceeds for the people of Colorado and to support the retail network with the tools and information they need to maximize the sales of Lottery products. Primary Duties: The Lottery Sales Representative will work with and support a wide range of retailers in a set territory to maximize Lottery sales. This in turn results in meeting Lottery revenue goals to maximize proceeds provided to the Lottery proceeds recipients. This position is fully operational concerning outside sales, and manages an assigned territory within the State. Although this Lottery Sales Representative is considered fully operational, this position relies primarily on the guidance provided by management and immediate supervisors, as well as the established Sales Rep Handbook. The Lottery Sales Representative is regularly engaged in activities away from DOR facilities promoting and advising on the sales of Lottery products and promotions. Sales & Marketing: During physical retail visits, optimally locate, install, organize and maintain equipment including: ticket dispensers, ticket vending machines, automated jackpot signs, points of sale, wire rack and playcenter, troubleshooting issues, and online vendor collaboration for equipment issue resolution.Manage and analyze the Lottery’s auto reorder system performance and settings (by retailer) to ensure optimization and compliance with autoreorder rules.Implement retail level, statewide sales plans for increasing sales and brand awareness.Execute marketing directives with related materials while applying the High Five Sales Call methodology.Identify retail locations with greatest sales potential and prioritize visit frequency along with optimal route effectiveness. Identify, execute and support various product promotions at retail locations.Manage, evaluate and enforce on each retail visit: negotiation and ensure Compliance of retailer performance for incentive plan, compliance with security guidelines prohibiting underage play and all ensure all Lottery compliance requirements are met.Work in conjunction with the inside sales team, tel sell representatives, to ensure Lottery programs are communicated and retailer needs are met.Processes Scratch ticket returns and determines if any full pack returns can be re-distributed to other retaillocations within their territory, in order to increment sales.Retailer Management and Promotions : Proactively monitor and manage retailers’ inventory through during retail visits: ordering supplemental inventory to prevent out-of-stock situations and support upselling additional Scratch games, processing Scratch ticket returns and determining if any full pack returns can be redistributed to other retail locations within the territory, consistently distributing & stocking sufficient quantities of Lottery consumer education materials.Provide sales consulting and customer service to retailers including creating & implementing strategic sales plans and monitoring results & trending for goal achievement. During physical retail visitsSupport independent retailers’ incentive plan negotiation and achievement by ensuring standards and plan elements are in place. Maintain communications and contact with retailers on a regular basis.Educate and train with regard to: equipment operation, sales strategies & techniques, merchandising and new game launches, inventory management & product security, WLA Training, player questions, and responsible gamingTerritory Analysis: Monitor individual retailer-specific promotion progress ensuring compliance with promotional rules throughout and conducting a final evaluation to determine the Lottery’s ROI (return on investment).Track progress of implemented and executed corporate/chain and statewide promotions.Identify and address potential issues and problems identified through analysis and evaluation activities.Design retailer-specific promotions establishing sales goals based on prior performance. Attend all retailer promotions in assigned territoryEvaluates and analyzes sales data to design retailer specific promotions in order to maximize Lottery sales and proceeds.Sales Operations: Expands personal knowledge of the Lottery industry’s best practices and standards by participating in on-going training and maintaining a thorough knowledge of the latest sales strategies and departmental policies/procedures.Uses the Lottery’s auto reorder system to analyze/manage and enter auto reorder settings for all retail accounts within their territory.Reviews retailer inventory to ensure auto reorder settings are accurate and follow the Lottery’s auto reorder rules.Trains retail decision-makers and their staff on new game launches, system enhancements, courier developments, equipment operation/conversions, inventory management, maintaining the integrity and security of all Lottery products, sales trends, how to play jackpot games and Lottery policies and procedures.Please Note: This position is assigned to the DOR office located in 222 S 6th St Room 112, Grand Junction, CO 81501, though work is generally not performed at this location. The work is primarily performed in the field. The position supports multiple territories along the Highway 50 corridor, generally south of Grand Junction, including but not limited to Delta, Olathe, Montrose and Telluride. Frequent travel within the assigned territory is required. Reporting to Grand Junction office may occur on an as-needed basis for meetings or other business needs as determined by the supervisor.

SUPPLEMENTAL INFORMATION
Equity, Diversity, and Inclusion ComplianceThe State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.If not applying online, submit application to: If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application(Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.Methods of Appointment: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.