Success Coach, Athletics and Student Engagement

Position Summary:

Goshen College invites applicants for the position of Success Coach, Athletics and Student Engagement. The Success Coach, Athletics and Student Engagement is a member of the Academic Success Center team, with a mission to support student success and achievement. This position carries a full caseload of students across all years while serving as the ASC’s primary point of connection with Goshen College Athletics. Rather than serving student-athletes exclusively, this coach brings an athletics-informed lens to the broader work of student engagement- building relationships, attending to the particular rhythms and pressures of student-athlete life, and bridging the athletic and academic communities on campus. The successful candidate will be relational, proactive, and committed to meeting students where they are.

Essential Functions: (Core Job Responsibilities)

• Serves as the primary point of contact for students, utilizing a holistic coaching approach to support an assigned caseload
  • Provides comprehensive, holistic support to a caseload of students by facilitating personal, academic, and professional goal setting; crafting individualized student success plans.
  • Conducts personalized outreach to identify academic and socio-emotional challenges early and connect students to appropriate support.
  • Recommends opportunities for personal and academic growth, as well as co-curricular activities that align with individual interests.
  • Maintains an in-depth understanding of college policies and procedures, disseminating information to students.
  • Encourages participation in high-impact activities and known initiatives that support student persistence.
  • Emphasizes confidentiality, university policy compliance, and a culture of care within all direct student interactions.
• Serves as the ASC’s primary point of connection with Goshen College Athletics
  • Attends weekly athletic department meetings to stay informed of team schedules, student-athlete needs, and departmental initiatives.
  • Develops and maintains strong, trust-based relationships with coaches and athletic staff to facilitate early and proactive academic support.
  • Responds to early alerts for student-athletes, serving as the primary ASC contact for academic intervention within this population.
  • Participates in athletic department onboarding for incoming student-athletes.
  • Tracks academic progress data for student-athlete populations and communicates trends to the Senior Director.
  • Represents the ASC at select athletic events to build visibility and connection with the student-athlete community.
  • Plans, coordinates, and co-leads the summer academic preseason experience for incoming student-athletes.
• Assists a diverse student population with the transition to college and beyond
  • Assists with onboarding new students to their college experience.
  • Serves as an active member of the orientation team to support initiatives and function as a go-to person for students in their transition to college.
  • Communicates student support initiatives early in the college experience to ensure student participation, inclusion, and engagement on campus.
• Provides general support to the Academic Success Center
  • Assists with front desk coverage and test proctoring.
  • Participates in campus initiatives such as affinity groups, first-generation, or 21st-century scholar programming.

Education and Experience:

• A bachelor’s degree in education, social work, kinesiology, sport management, or a related field is required.
• Prior experience working with college students in a coaching, advising, or student affairs capacity.
• Experience working with student-athletes or within an athletic department context preferred.

Skills and Competencies:

Required:

• Demonstrated ability to build strong, trust-based relationships with students and institutional partners across departments.
• Strong intercultural competency and experience working with diverse student populations.
• Willingness to learn new things and desire to problem-solve and find solutions.
• Effective communication and organizational skills.
• Strong time management and prioritization skills, balancing caseload and programmatic responsibilities efficiently.
• Demonstrated customer service skills and high degree of professionalism.
• Ability to maintain confidentiality.
• Proficiency with Google Workspace and Excel spreadsheets.

Preferred:

• Knowledge of advising techniques and academic curriculum.
• Prior experience with athletics

Special Requirements:

• The position is a 10-month contract (.83 FTE).
• Occasional evening or weekend hours may be needed for orientation events, admissions events, athletic events, and other programming.

Physical Demands:

• Ability to lift light loads (up to 25 pounds).
• Prolonged sitting and use of keyboard.
• Ability to complete primary tasks by viewing computer screen(s) for the majority of any given workday (extensive use of computer technology).
• Considerable phone use and operation of copier and other standard office equipment.

Work Environment/Environmental Conditions:

• Work will primarily take place in a standard indoor office environment, with regular time spent in athletic facilities and other campus spaces.

Candidates must be committed to the community standards, mission, and core values of Goshen College.

All of the essential job functions are subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation. This position description is not all-inclusive and may change at the option of the (supervisor or department head). Any major change will result in the position being reviewed for reclassification.

Benefits:

The college offers a wide-array of benefits to its employees. Here are some primary offerings:

• Health/Prescription (employee premium is paid by Goshen College)
• Dental
• Vision
• Flexible Spending Account
• Life/Long-Term Disability (at no cost to employee)
• Employee Assistance Program (at no cost to employee)
• Retirement (403(b))
• Tuition discount
• 14 paid holidays
• Vacation/Sick leave
• Lunch discount program

How to Apply

Application materials may be attached to the Administrative & Teaching Faculty Application or sent electronically to hr@goshen.edu. Goshen College will not be sponsoring candidates for this position.

Required:

• Complete the online Administrative & Teaching Faculty Application
• Letter of application
• Curriculum Vitae
• List of three professional reference with contact information
• Graduate and undergraduate transcripts (official transcripts), to the attention of Human Resources

E-Verify Statement of Participation

Goshen College participates in E-Verify. If you are hired, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Diversity, Equity, and Inclusion Statement