Assistant Director of Admissions, Auditions & Interviews

Job Description:

Berklee College of Music and Boston Conservatory at Berklee are looking for a high-energy, tech-savvy, and hospitality-minded Assistant Director of Admissions, Auditions, and Interviews. In this role, you aren't just managing a process; you are the architect of the first major milestone in a young artist's career. From coordinating global "On The Road" auditions to mastering the technical flow of online Zoom events, you will ensure every applicant receives red-carpet VIP treatment. At Berklee, your work directly supports the next generation of creative leaders.

The Role: Architect of the Applicant Journey

Reporting to the Associate Director, you will oversee the operational logistics and communications that power our world-renowned audition and interview (A&I) program. You will lead the charge to streamline procedures through technology while maintaining the personal "human" touch that Berklee is known for.

Key Responsibilities:

Audition Events & Logistics:

• Global Operations: Coordinate and oversee operations for A&I events held on campus, on the road, and online. You'll manage contracts, invoices, and financial records for domestic and international trips.
• Technical Leadership: Serve as the primary technical resource for online auditions, leveraging Zoom to connect with talent across the globe.
• Data-Driven Strategy: Conduct A&I ROI reporting, analyzing cost-per-matriculant and evaluation ratings to refine our recruitment strategies.
• Team Management: Hire, train, and supervise a team of student workers and temporary staff to ensure seamless event execution.

Event Management & Facilitation:

• Logistics Mastery: Prepare all materials for on-campus events, from sight-reading books to catering and vendor set-up.
• Database Management: Utilize Salesforce, FormAssembly, and Filemaker Pro to manage A&I databases and generate actionable reports.
• Internal Collaboration: Partner with faculty, Public Safety, and Enrollment Marketing to ensure all stakeholders-from alumni to prospective students-have an optimal experience.

World-Class Customer Service:

• Admissions Counseling: Act as a primary point of contact for families, counseling them on audition formats, scholarship eligibility, financial aid, and the full admissions lifecycle.
• The VIP Experience: Ensure the applicant experience exceeds that of any competing institution through proactive relationship building and professional empathy.

What You'll Bring

We are looking for a self-motivated professional with an entrepreneurial spirit and a deep appreciation for the performing arts.

• Experience: 1-3 years of relatable experience in admissions, event management, or customer service.
• Technical Skills: Proficiency in Salesforce and Zoom is highly preferred. You should be comfortable acting as a technical troubleshooter during high-stakes events.
• Organizational Prowess: Strong administrative and time-management skills; you thrive when managing multiple moving parts simultaneously.
• Communication: Articulate and professional written and oral communication skills, with the maturity to handle sensitive student counseling issues.
• Music Background: Music training and experience are strongly preferred, as you will be communicating daily with talented musicians and faculty.

Why Berklee?

Berklee is a global community connected by a network of 84,000+ alumni who are shaping the future of the arts.

• Mission-Driven Culture: Work in a vibrant environment where creativity and innovation are at the core of everything we do.
• Cultural Access: Enjoy nightly access to world-class music, theater, and dance performances right on campus.
• Comprehensive Benefits: Top-tier health, dental, and life insurance, plus a 403(b) retirement plan with matching contributions.
• Generous Time Off: Extensive PTO and paid holidays, including a paid winter break to recharge.
• Tuition Benefits: Free or discounted courses for you and your family.

Join us in finding and fostering the world's most inspired artists!

Hiring Range: $63,000 to $67,000; salary dependent on experience and education.

Please visit the Total Rewards page to learn more about our benefits.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*