Field Service Technician

Field Service Technician / Engineer - Technology Industry

Position – Field Service Technician

Location - Madison, WI

Industry – Business Solutions, Logistics, Technology

Sub-Categories – Mailing, Shipping, Tracking, Data Management, Accounting, Asset Security, Software

Overview: The opportunity at large is comparable to no other. This is largely due to explosive industry growth, rapid technological advancements, government regulation mandating change and the fact that Postal Source is leading the charge. Our solutions are designed to increase operational speed, efficiency and reliability for our clients, while eliminating operational problems and unnecessary operational expense. We work with the fastest growing manufacturer in the industry and we are rated #1 by multiple independent research organizations.

Description: This Field Service Technician candidate will be responsible for routine repair, installation, maintenance of mailing and shipping software and hardware. The successful candidate will be called upon to use their technical and organized understanding of client equipment to assist customer in maximizing full productivity from their equipment. Monday through Friday work week means no weekends in the office,

Job Requirements:

• Ability to communicate and interact effectively in a multi-functional and diverse organization
• Ability to multi task and change priorities as needed
• Ability to handle stressful situations and meet deadlines
• Commitment to customer satisfaction and retention
• Strong written and verbal communication skills
• Strong and effective decision making skills necessary to prioritize workload
• Strong MS Office skills (Word, Excel, Outlook)
• Proven experience and proficiency with electro-mechanical diagnostic and repair tools and test equipment
• Knowledge of PC hardware and software systems
• A minimum of two years proven experience in building and enhancing Customer relationships
• A strong electro-mechanical aptitude
• Out of state travel is required for some training certifications
• This position may require frequent lifting and/or moving items up to 55lbs.

Other Responsibilities: Performing routine preventative maintenance on customer’s equipment. Web based and hands on training of all new products and services offered to customers. Work with sales team to demonstrate, install, and train clients on new equipment.

Core Strengths - High energy and enthusiastic, excellent time management, organized, problem solving and strong oral and written communications skills required; ability to multitask and prioritize; ability to work individually and as a part of a team; must have a high level of accuracy and be detail oriented; mature, professional attitude and appearance; aptitude for learning technical applications(to be taught); most importantly, the ideal candidate will be intuitive, focused, and does not accept mediocrity. We are looking for the very best and you know who you are.

Compensation: As a Field Service Technician you will enjoy a competitive salary as well as complete benefits and excellent opportunities for advancement and professional growth. The compensation plan will consist of a base salary, and salary advancements for hitting growth targets. A company vehicle for the work day, tools, paid training, and full benefits provided.

Forward Resumes to:

sdeloe@postalsource.com

Postal Source

Work Remotely

• No

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person