Field Service Engineer

Field Service Engineer

SkinCure Oncology (SCO) is a rapidly growing healthcare innovator transforming the treatment of non-melanoma skin cancer with image-guided superficial radiation therapy (IG-SRT). As the leader in this space, we are passionate about making non-invasive care accessible through our GentleCure solution delivered directly in dermatology practices across the country.

At SCO, you will join a fast-moving team where every role drives impact, supports patient-centered care, and helps shape the future of skin cancer treatment. Come be a part of our mission to change lives!

The Role

• The Field Service Engineer (FSE) is responsible for the installation, maintenance, and repair of SCO’s image-guided superficial radiation therapy systems across our national network of partner clinics. This role ensures maximum equipment uptime, regulatory compliance, and uninterrupted clinical operations.
• This is a field-based technical role focused on service excellence, rapid troubleshooting, and protecting patient care delivery.

What You Will Do

Equipment Installation & Deployment

• Perform installation, calibration, and commissioning of radiation therapy systems
• Coordinate delivery, rigging, and positioning of equipment at clinical sites
• Conduct acceptance testing and support customer sign-off
• Ensure seamless transition from installation to active service support

Preventive Maintenance & Compliance

• Perform scheduled preventive maintenance in accordance with manufacturer and regulatory requirements
• Complete radiation safety checks, QA verification, and system calibrations
• Maintain detailed service documentation to support audits and compliance inspections
• Support incident reporting and corrective action processes as required

Troubleshooting & Repair

• Diagnose and repair mechanical, electrical, imaging, and software-related system issues
• Perform root cause analysis on recurring technical problems
• Coordinate with internal engineering and manufacturer technical support on complex issues
• Minimize downtime and restore clinical operations with urgency

Service Documentation & Reporting

• Maintain complete and timely service reports, maintenance logs, and equipment histories
• Track service metrics including uptime and response times
• Ensure all documentation meets internal and regulatory standards

Customer Support & Collaboration

• Provide on-site technical guidance and basic troubleshooting instruction to clinical staff
• Partner with Clinical Operations and Radiation Physics to support system performance and compliance
• Build strong working relationships with dermatology practice partners

What You Will Bring

• Bachelor’s degree in Engineering, Biomedical Engineering, Electrical Engineering, Physics, or related technical field preferred (or equivalent technical experience)
• 2+ years of experience servicing medical devices, imaging systems, or similarly complex regulated equipment
• Strong mechanical and electrical troubleshooting skills
• Experience working in regulated healthcare environments preferred
• Ability to travel nationally up to 75%
• Strong communication skills and ability to work cross-functionally
• Valid driver’s license and ability to travel by air as required

Additional Details

• Employment Type: Regular, full-time
• Salary Type: Salaried, exempt
• Annual Salary Range: $70,000 – $100,000
• Work Location: Remote (field-based with national travel)

Why Join Our Team?

At SkinCure Oncology, your work has purpose. You will directly impact patient access to non-invasive cancer treatment by ensuring our equipment operates reliably and safely across the country. We offer competitive pay and a supportive environment where you can grow while building a scalable national service platform.

• Competitive compensation
• Comprehensive benefit package including medical, dental and vision
• Company paid disability and life insurance
• 401(k) with company match
• Generous PTO
• Paid holidays

Equal Opportunity Employer

SkinCure Oncology is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to recruitment@skincureoncology.com.

Pay Transparency

Actual rate offered depends on a variety of factors including location and relevant skills, education, and experience. If an applicant’s experience is above or below the qualifications outlined in the posting, we reserve the right to make an offer at a different rate than listed in this job posting. We are committed to fair and equitable pay practices in alignment with our internal pay structure in all applicable regions.

#HP

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road