Motor Vehicle Operator
- US Veterans Health Administration
- Johnson City, TN, USA
- $23.58 - $27.52 hourly
Job Description
Summary
The incumbent will work with the facility Transportation Manager and the Veteran Transportation Program (VTP) Manager at the James H. Quillen VA Medical Center and will provide transportation to Veterans and their registered care givers living in all parts of the James H. Quillen VA Medical Center's (JHQVAMC) five state catchment area including rural areas, the William C. Talent Outpatient Clinic, Knoxville and all affiliated Community Based Outpatient Clinics.
Learn more about this agency
This job is open to
The public
Clarification from the agency
Open to Current, Permanent employees of the James H. Quillen VA Medical Center and its associated outpatient clinics ONLY.
Duties
Duties include but not limited to:
Driver operates and performs operator preventive maintenance for a variety of patient transport vehicles which typically have an approximate gross vehicle weight of 3,000 pounds and up to 26,000 pounds with occasional operation of vehicles exceeding 26,000 pounds. Lighter weight vehicles have hydraulic brakes and heaver vehicles have air brakes. Vehicles are driven on the basis of either specific trip assignments or regularly established schedule over public improved and unimproved roads at highway speeds tinder varying types of traffic, weather and driving conditions. Driver operates vehicles on public roads at controlled speeds to insure the-patients comfort and safety.
Driver picks up and transports patients under nonemergency conditions from one location to another maneuvering assigned vehicle around sharp curves and corners and through narrow streets and roadways. Driver will operate a variety of vehicles on a variety of roads at controlled speeds to insure the patient's comfort when braking and maneuvering. Driver is knowledgeable about each assigned vehicle and which routes may be legally driven and the overpass clearances ,and other restrictions on such-routes. The drivers assist the patient and accompanying medical personnel in loading. unloading and securing wheelchair and litter patients. Driver is the first contact with the Veterans ·and is responsible for making the first positive impression. Driver will interact in a courteous and respectful manner with a wide variety of people daily.
Driver will operate passenger shuttle vans, panel vans, box trucks, or buses over a variety of routes and arrive at and depart from pick up and discharge points at scheduled times. Driver is required to plan the daily .primary and alternate routes and know applicable laws and restrictions pertaining to the route. Driver also may operate shuttle vans or buses on special runs for meetings and other activities. The driver checks authorized passes on all passengers. They adhere to all State, local, and installation traffic laws and ordnances. They are required to maneuver the vehicle in and out of constricted areas· including narrow city streets and congested parking lots.
Must be skilled in the operation of multi-passenger, dual axle, air brakes, hydraulic brakes vehicles. Must be familiar with National Department of Transportation and multi-state guidelines/policies .governing motor vehicle operators and well versed in every aspect of patient safety during transport.
Driver will have skill in manipulating controls for starting, stopping, backing, and driving the vehicle in all types of traffic, weather and road conditions. Driver must have knowledge of the height, width, length, weight, and braking systems of the various vehicles in order to judge overhead and side clearances, the turning radius, braking distance, and the safest assistance to be maintained from other vehicles.
The driver is required to have knowledge to make more difficult judgments concerning loading and arranging cargo, overhead and side clearances, the turning radius, braking distance, and the distance to be maintained from other vehicles. The driver will know how to be selective in determining which routes to take because of the size and weight of the vehicle and the laws restricting the use. Driver has skill In driving the various vehicles in various road conditions to transport patients, goods and resources to their destinations, and know how to properly load and secure litter patients, supplies, equipment, and goods in the vehicle.
Drivers of passenger shuttle vans must know the route and the time schedule to follow, and have skill in applying the braking and maneuvering the vehicle to avoid jostling the passengers. In connection with special routes or tour trips, the driver has the ability to deal effectively with people in a hospitable manner. Also, the driver has the skill in selecting alternate routes to avoid heavy traffic or other delaying conditions, and skills in map reading in order to reach unfamiliar locations.
Driver will be required to know office automation duties specifically, Microsoft Office (MS) to communicate using MS Outlook, utilize MS Word and Excel and Training Management System to maintain annual competencies. TMS work is routine and straightforward, requiring the execution of simple or well-defined functions. Driver will be required to attend job-related skills training as coordinated by the Supervisor of Gardener & Transportation Department with input from the VTS Mobility Manager.
Work Schedule: 6:45am to 3:30pm
Position Description Title/PD#: Motor Vehicle Operator/PD06269A
Critical Skills Incentive (CSI): Not Approved
Relocation/Recruitment Incentives: Not authorized
Requirements
Conditions of employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Pre-employment physical required
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Have a current valid Tennessee drivers license and a Class B Commercial Driver's License (COL) with the ability to obtain and maintain a Class A CDL
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/27/2026.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
- Ability to Do the Work of the Position without More Than Normal Supervision
- Ability to Drive Safely (Motor Vehicles)
- Ability to Interpret Instructions, Specifications, etc. (Related to Mobile Equipment Operation)
- Operation of Motor Vehicles
- Reliability and Dependability
- Work Practices (Including Keeping Things Neat, Clean, and in Order)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements/Working Conditions: The driver is required to exert moderate physical effort in reaching, bending, turning, or moving hands, arms, feet, and legs to operate hand and foot controls, assist patients and passengers and load and unload cargo daily. The driver will be involved in moderate physical effort in the frequent handling of objects weighing up to 40 pounds. Moderate physical effort may be required in making couplings between the vehicle and towed equipment because safety chains, tow bars, and hooks must be lifted and properly secured. The driver must be able to assist patients into and out of the vehicle, which involves physical exertion and frequent patients into and out of the vehicle, which involves physical exertion and frequent stooping or bending doors are manual therefore require effort for the driver to operate.
Education
This job does not have an education qualification requirement.
Additional information
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- Resume
- SF-50/ Notification of Personnel Action
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- Resume
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
- Most recent SF-50 if you are a current or former Federal employee
- An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
- Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- Examples of appropriate SF-50's include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/27/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12957716.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.
Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Helpful Hints for Creating a Two-Page Resume:
- Prioritize most relevant and recent experience
- Use concise, results focused language
- Align language from the job announcement
- Focus on demonstrating skills and competencies
- Remove outdated or unrelated experience
- Use the USAJOBS resume builder
- https://help.usajobs.gov/faq/application/documents/resume/page-limit
- https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified, you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Agency contact information
Corner of Lamont Street and Veterans Way
Mountain Home, TN 37684
US
Next steps
Once your online application is submitted, you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be considered. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Overview
- 5703 Motor Vehicle Operating
- Credentialing
- Suitability/Fitness
ID
