Product Strategy Senior Director - Evernorth - Hybrid

Summary:

The Home Delivery Product Strategy organization is seeking a seasoned leader with a strong balance of strategic thinking and hands-on execution. This role will lead planning and execution of key Home Delivery Pharmacy initiatives, with a focus on GLP-1 product strategy, growth, and care model innovation.

This leader will drive cross-functional collaboration, evaluate market dynamics, and guide enterprise-wide initiatives to support growth objectives. The position partners closely with senior executives across PBM and Pharmacy organizations to translate strategy into actionable plans and measurable outcomes.

Key Responsibilities:

• Lead strategic planning and design for Home Delivery GLP-1 growth initiatives, including support for product launches

• Own product strategy and leadership for Home Delivery Pharmacy offerings

• Translate executive vision into actionable, tactical execution plans across multiple workstreams

• Provide thought leadership to senior leaders on strategic direction, roadmap development, and prioritization

• Drive prioritization and execution of product design and development initiatives

• Partner across PBM, Retail Network, and enterprise teams to align strategies and deliver outcomes

• Establish and document best practices and standard operating procedures for product lifecycle management

• Build strong relationships across business, functional, and strategy execution teams

• Ensure governance processes are followed and approvals are secured from key stakeholders

• Lead and mentor teams (directly or indirectly), supporting development and alignment

Ideal Candidates Will Have a Combination of the Following:

• Bachelor's degree required; advanced degree preferred

• 10+ years of experience in product strategy, strategic planning, or related field

• Proven ability to lead in complex, matrixed environments

• Strong leadership, collaboration, and influencing skills

• Exceptional verbal and written communication skills

• Ability to manage competing priorities and deliver results in a fast-paced environment

• Proficiency with Microsoft Office tools

• Experience within PBM, specialty pharmacy, or home delivery pharmacy environments

• Strong financial and analytical acumen (e.g., forecasting, scenario planning, P&L management)

• Experience working directly with senior executives and influencing decision-making

• Cross-functional experience across business, finance, technology, and operations

Key Competencies:

• Strategic thinker with the ability to translate complex concepts into actionable plans

• Strong problem-solving and decision-making skills

• Comfortable navigating ambiguity and driving clarity

• Ability to manage multiple initiatives simultaneously

• Skilled in stakeholder management and executive communication

• Self-starter with sound judgment and attention to detail

Leadership Expectations:

• Demonstrated ability to lead teams and deliver strategic outcomes

• Strong communicator across all levels of the organization

• Ability to influence without direct authority

• Embraces innovation, change, and continuous improvement

• Builds strong partnerships and fosters collaboration

• Serves as a positive role model and change agent

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.