Home Audio Technician

HOME AUDIO TECHNICIAN

Audiophiles & Music Lovers Wanted

Who we are

We are a team of music lovers, who are dedicated to one singular mission: delivering the very best online shopping experience in the audio industry. We feel that there is nothing more fulfilling than creating a high-performance system on any budget with carefully selected used components, speakers and cables. Buy. Sell. Trade. Consign. Used & New. Find your HiFi sweet spot with The Music Room.

Job Description

At this time, we are seeking a qualified technician who will be responsible for testing and entering the inventory of 15-20 pieces of equipment per day. You should be familiar with home audio equipment and its function to sufficiently test a variety of components for our inventory. This position requires a certain balance of efficiency and thoroughness, as the details are important.

The job involves working in a warehouse environment:

· unpacking incoming equipment and handling with care

· assessing the functional condition and recording any issues

· writing a description of the cosmetic condition

· documenting other details about the product.

Requirements

● Familiarity with Excel and basic use of CRM Applications

● The ability to learn and adapt to new systems and technologies is a must. We are a growing, evolving business where the only constant is change.

● Developing and maintaining consistent methods and routines to ensure quality and accuracy.

● Must be able to write descriptive sentences with good spelling and grammar. Must be able to communicate in writing with other employees and sometimes with customers or manufacturers.

● Adaptable to changes

● Able to learn and ask questions

● Teamwork- we work as a team to resolve issues and improve processes

About The Music Room

Culture:
The Music Room is a vibrant and dynamic family-owned business that is transforming the way home audio customers buy & sell online. We have shown consistent year-or-year growth for 13+ years and have 50+ employees - both local and remote.

We operate in a custom-built, 15k sq. ft. facility with dedicated areas for shipping, receiving, testing, photography, conference room, offices and purpose-built listening rooms. We strive for a customer-first standard of excellence in all things by leveraging teamwork and Lean processes and forward-thinking systems.

Teamwork & Customer Service are the 2 pillars of success that are emphasized daily.

Bringing new-school innovation into an “old-school” industry. We place a heavy emphasis on the implementation of new and emerging technologies with a goal of providing the best customer experience in the audio industry… period.

We are a family business with a “family first” approach. We work hard but never at the expense of taking care of yourself or your family.

Core Values:

Innovation – DEFY THE GENRE – We are all about making some noise in our industry and doing things differently. We are: Experimental. Groundbreaking. Trailblazers. The HiFi Biz Remixed. We are always exploring and embracing change because we believe we can do it better.

Process – HIT ALL THE RIGHT NOTES – Every detail matters. We value: Fundamentals. Precision. Execution. Consistency. Everyone is playing from the same sheet of music. Our commitment to scalable processes is essential to achieving “standing ovations” from our customers.

Teamwork – NO SOLO ACTS – There’s no lead singer taking the spotlight here. No room for oversized egos. We see the best in each other. We are a smart, talented, tight-knit band where everyone plays their part, and we work in harmony to produce incredible outcomes.

Passion – STAY FOR THE ENCORE – We are passionate about what we do, and we stay connected to each other and our audience through music. We are not a clock-in/clock-out, “go through the motions” organization. We have fun, but we also care deeply about our work, and we are fueled by our passion to achieve excellence.

Authenticity – NO CHEESY COVER SONGS – We stay true to the music that moves us with original compositions, performed in High Fidelity-Unfiltered communication. Integrity. Truth. Leave the “Hotel California” renditions at home. Let’s make some original music that we can be proud of.

Wages:

This position has a projected starting rate at $20/hour - $30/hour depending on qualifications and experience.

Benefits:

Medical, Dental, Vision

Short-Term and Long-Term Disability

Life Insurance, Voluntary Hospital, Accident and Critical Illness Insurance

401(k) and 401(k) matching

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• If you are interested in the position, please send a cover letter to careers@tmraudio.com and let us know why you feel you are the best candidate for the position. Thank you.

Ability to Commute:

• Erie, CO (Required)

Work Location: In person