Applications Engineer I

The Applications Engineer I provides direct customer-facing support for

system demonstrations, buyoffs, and initial system setup. Interactions include assisting with pre-sales support, configuring machines during demonstrations and buyoffs, and providing initial post-sales support. This role involves learning application knowledge and contributing to the characterization of machine performance.\ Responsibilities\

• Conducts initial new machine setup and calibration prior to customer

buyoffs.\

• Assists in the execution of machine buyoffs, including installation

and training activities.\

• Delivers training courses for customers, focusing on standard

procedures.\

• Performs process development for customers when assigned, under

supervision.\

• Provides post-sales process and system support for established

issues.\

• Contributes to conducting system demonstrations, either with the

customer present or by building and reporting on finished parts\

• Assists in contributions to system manuals and other forms of

documentation.\

• Participates in the collection and feedback of opportunities for

hardware and software improvements.\

• Supports senior engineers as assigned.\
• Performs other duties as assigned.\

Experience and Qualifications\

• Associates or Bachelors Degree in Mechanical/Electrical/Software

Engineering\

• Minimum of 1-3 years of process experience in microelectronics;

experience in semiconductor design/repair/maintenance preferred.\

• Root cause analysis experience preferred.\
• Field service experience is a plus.\
• Ability to work collaboratively with all departments in the

organization.\

• Strong oral and written communication skills\
• Ability to travel frequently within the US\

For full job description, please email Laura.Marshall@masshirelowellcc.com.