Loan Closer/Processor 1/2 Flex Position

This position is open to Alaska Residents only.

The definition for Alaska residency is here. https://doa.alaska.gov/dop/recruitment/alaskaRes

You must meet this requirement to be considered for this position.

This position is based on-site at our Juneau Headquarters, located in the State Office Building in downtown Juneau, Alaska.

Curious about who we are and what we do? We invite you to learn more by visiting our website: https://www.commerce.alaska.gov/web/inv

Want a job that’s more than just paperwork? At the Division of Investments, we don’t just process loans, we help Alaskans start businesses, commercial charter fisheries, mariculture businesses & so much more.

Could This Be You?

You will learn how to bring a loan from “approved” to “fully executed” with precision, confidence, and an unwavering commitment to accuracy.

Are you the kind of professional who can turn complex requirements into clean, compliant closings that protect public funds and strengthen Alaska’s economic future?

Our successful candidate will play a critical role in ensuring every loan is closed correctly, efficiently, and in full compliance with state statutes, federal requirements, and Division policies.

Your work will directly support Alaska’s businesses, communities, and industries by ensuring our lending programs operate with integrity and excellence.

Key responsibilities include:

• Prepare, review, and finalize loan closing packages across multiple state lending programs

• Coordinate with borrowers, title companies, lenders, attorneys, and internal staff to ensure all closing conditions are satisfied

• Verify collateral documentation, insurance requirements, UCC filings, and legal instruments prior to disbursement

• Safeguard loan fund assets by ensuring every closing meets regulatory, procedural, and documentation standards

Flexibility: This is a flex position, start at Level 1 and grow into Level 2 as you gain experience and skills, and complete your training program without having to reapply for a new job!

This is more than a loan processing role; it’s an opportunity to elevate the quality and consistency of Alaska’s public lending programs.

Our organization, mission and culture:

The Division of Investments has an unwavering commitment to exceptional customer service and is exemplified through proactive engagement with our valued customers.

By fostering positive experiences and forging personal connections, we strengthen relationships within our community and across the state.

The Department of Commerce, Community, and Economic Development’s mission is to promote a healthy economy, strong communities, and protect consumers in Alaska.

The Division of Investments, Where Purpose Meets Power

Imagine starting your day knowing that every loan package you prepare, every document you verify, and every closing you complete doesn’t just finalize a transaction, it strengthens Alaska’s economy.

At the Division of Investments, your work goes far beyond assembling paperwork. Here, loan closings have public impact. Your attention to detail supports real communities, helps local businesses grow, and drives lending programs that shape Alaska’s economic future.

This is a mission-driven, team-oriented environment where precision matters because Alaskans depend on it. Where compliance isn’t just a box to check, it’s a commitment to integrity and stewardship of public funds. Where your work ripples across one of the most unique and diverse economies in the nation, from remote rural communities to Alaska’s busiest commercial centers.

Step into a workplace where collaboration isn’t just encouraged, it’s the foundation of everything we do. The Division of Investments is a close-knit team that values trust, respect, and shared success. Here, you’ll find an environment that is:

• Friendly and Welcoming: From day one, you’re part of a team that supports each other and celebrates achievements together.
• Collaborative and Inclusive: We believe the best ideas come from open dialogue and diverse perspectives. Every voice matters.
• Professional Yet Personable: We maintain high standards of excellence while fostering a relaxed, approachable atmosphere.
• Mission-Driven: Our work has purpose; every task contributes to strengthening Alaska’s economy and serving communities statewide.

We are interested in candidates who possess some or all of the following position specific competencies:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Conscientiousness: Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior.

Minimum Qualifications

Loan Closer/Processor 1 - Minimum Qualifications
High School diploma or the equivalent
AND
Six months of experience performing a variety of office clerical assignments of average difficulty.

Substitution:
Completion of post-secondary course work from an accredited institution will substitute for the required experience. (3 semester or 4 quarter hours of college course work is equivalent to 1 month. 150 of classroom hours of vocational technical education is equivalent to 1 month of experience)

Loan Closer/Processor 2- Minimum Qualifications
High School diploma or the equivalent
AND
Six months of experience in lending, banking, real estate, title insurance or a closely related field.

OR
High School diploma or the equivalent
AND
The completion of the training program for Loan Closer/Processors at the Division of Investments will substitute for the education and experience requirements.

Substitution:
College course work in business, finance, economics, public administration or a closely related field will substitute for the required experience on the basis of 1 semester hour or 1.3 quarters hours is equivalent to 1 month.

Special Note:
High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years.

Additional Required Information

At time of interview applicant(s) are requested to submit:

• Three (3) most recent performance evaluations (if available) or three (3) professional letters of recommendation.
• Three (3) current professional references, two (2) of which have had supervisory responsibility over you, along with their current day-time phone numbers and email addresses.
• If using education for purposes to meet the minimum qualifications, please include your University Transcripts.

Contact Information

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager at:

Name: Peter Boyd, Documents Supervisor
Phone: (907) 465-2510
Email: peter.boyd@alaska.gov

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year