Family Support Specialist

JOB TITLE: Family Support Specialist

DEPARTMENT: Family Services

SUPERVISOR’S TITLE: Healthy Families Supervisor

POSITIONS SUPERVISED: None

JOB STATUS: Full Time, Non-Exempt

SCHEDULE: Monday- Friday, 8 am to 4 pm; Must be flexible to complete evening visits as needed by families.

Summary:

Provide home-based support services to families with young children, focusing on strengthening parenting skills, promoting healthy child development, and reducing family stress. This role builds strong, trusting relationships with families while connecting them to resources and supporting long-term family stability.

Key Responsibilities:

• Conduct home visits, assessments, and ongoing contact with families in accordance with program standards
• Establish and maintain trusting relationships with families through consistent engagement
• Provide education on child development, parenting skills, and family well-being
• Assist families in developing and implementing Individualized Family Support Plans
• Conduct developmental and family assessments, including screenings as required
• Connect families with community resources and follow up on referrals
• Support parents in scheduling and attending appointments and accessing services
• Maintain accurate and timely documentation, including case notes and database entry
• Manage assigned caseload and maintain organized client records
• Provide crisis intervention and report concerns to supervisor immediately
• Maintain regular communication with referrals and assist with program enrollment
• Assist with parent group activities and community events
• Travel within assigned service areas to meet family needs
• Promote child safety and report any concerns related to abuse, neglect, or violence

Qualifications & Skills:

• Strong interpersonal skills with the ability to build trust and rapport with families
• Understanding of child development, family dynamics, and parenting challenges
• Ability to work effectively with culturally diverse populations
• Strong communication skills, both written and verbal
• Crisis intervention and problem-solving skills
• Strong organizational and time management skills
• Ability to work independently and manage a flexible schedule
• Basic computer skills for documentation, data entry, and reporting
• Reflective practice skills and openness to supervision and professional growth

Physical & Work Requirements:

• Ability to travel frequently for home visits (up to 90 minutes one way; occasional longer travel for training)
• Ability to sit on the floor during home visits and sit for extended periods for documentation
• Ability to lift and carry supplies as needed
• Valid driver’s license, reliable transportation, and proof of insurance required

Certifications & Training Requirements:

• Completion of Healthy Families Indiana Core Training and FROG training
• Completion of required on-site program trainings within designated timeframes
• Infant Mental Health endorsement preferred
• CPR and First Aid certification
• Preventing Disease Transmission training

Additional Information:

For more information contact Denise Griffiths at dgriffiths@brsinc.org

Blue River Services, Inc. is an Equal Opportunity Employer/Drug-Free Workplace

Education/Experience Requirements

High School Diploma or equivalent required.

Bachelor’s Degree in a behavioral science or related field preferred.

Experience working with or providing services to children and families required.