May 22, 2026

Shelter Vice President

Job Description

Shelter Vice President Needed In Brooklyn
Full-Time Position!

The Vice President will oversee operations of a 165 bed women's shelter in Brooklyn.

What The Vice President Does:

  • Clearly communicate both company and funders' policies, requirements, guidelines, and program performance targets to staff.
  • Communicate with peers in other shelters and external agencies on issues related to client progress and best program practices.
  • Work with all staff to set staff performance targets in accordance with contract requirements.
  • Ensure that all direct and subordinate staff complies with company and funders' polices and rules.
  • Oversee all program operations and manage direct reporting program staff and their subordinates.
  • Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
  • Ensure that all client files and program files are kept in compliance with company and funder's standards.
  • Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff.
  • Observe staff engaging with clients and/or supervisors and their direct reports.
  • Conduct client and program progress reviews with staff.
  • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both management and funder use.
  • Analyze program and demographic data to make programmatic improvements.
  • Conduct regular staff meetings.
  • Oversee onsite and organize offsite training opportunities for professional development of staff.
  • Ensure that the site meets all regulatory compliance (i.e.-health, Client, OTDA, Callahan, RSRI, safety, and fire department).
  • Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis.
  • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
  • Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources).
  • Ensure that any disciplinary action taken, regarding staff, is in compliance with disciplinary policy and procedure.
  • Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
  • Initiate and proactively create solutions to address gaps in shelter services or staff performance (i.e., basic computer training use of technology).
  • Address and implement resolutions to client/staff complaints in a timely manner.
  • Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.
  • Interact and troubleshoot issues with subcontractors and vendors (i.e.-food, medical, laundry, technology, etc.)
  • Review and sign time sheets.
  • Supervise, review and approve staff and subordinates' training, vacation and leave.
  • Prepare performance appraisals for direct reporting program staff.
  • Participate in staff/funder/community and all outside agency meetings as requested.
  • Immediately report to the appropriate Vice President any: monitoring visits or funders' events; significant events; any incident that might subject company to liability.
  • Confer with the Vice President and/or other management staff as needed regarding programmatic and personnel issues.
  • May interact with funders.
  • May have direct client service/program responsibilities in addition to the above.

Minimum Education/Experience Required:

  • Bachelor's degree (B. A.) and three to five years of applicable experience and/or equivalent experience.
  • Master's degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).

Other Requirements:

  • Ability to be on call 24 hours a day, 7 days a week.

Salary: $95,000-$105,000 per year plus benefits.

For more information and to apply, please contact:
Howard Newman
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219
Office: 1-718-302-0040 ext. 204
Fax: 1-718-302-0070
Howard@bondhealthstaffing.com

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