Investigator 2

Essential Functions

• Manages an average caseload of seventeen (17) cases of the highest severity and complexity addressed by the Center
• Independently conducts fair, thorough, neutral investigations related to allegations of sexual, physical, and emotional misconduct by doing the following:
  • Interviewing claimants, respondents, and witnesses.
  • Prepare for and record/document interviews; have interviews transcribed and review transcriptions for accuracy.
  • Research, obtain, and review documentary evidence.
  • Review the Code, NGB policies, and analogous community standards in light of alleged misconduct.
  • Routinely review cases for appropriate implementation of Temporary Measures.
• Drafts various notices, reports, and decision documents as needed, to include:
  • Comprehensive investigation reports which articulates a neutral analysis, evaluation, and assessment of all evidence, interviews, and other material gathered throughout an investigation; issued as written investigative findings.
  • Notices of Allegations, including updated Notices as necessary, and issuance of Temporary Measures.
  • Notices of Decision for Informal Resolutions.
• Documents thoroughly & contemporaneously in the Case Management System
  • Update parties & contact information.
  • Add all communication emails and/or call notes.
  • Add all evidence, including interview recordings.
  • Update case information, such as dates, severity/complexity, etc.
• Updates involved parties and supervisory Assistant Director regularly.
• Collaborate with the Center’s Legal team and Response and Resolutions Administrative staff on review of investigative work product and issuance of decisions.
• Develop and maintain functional understanding of all relevant Center policies and procedures, as well as internal investigative practices and protocols.
• Continually identify and integrate best practices regarding administrative investigations into allegations of sexual, physical, and emotional misconduct; stay up to date with current trends in related fields by participating in conferences, workshops, online webinars, reviewing current literature and research, etc.

Other Job Functions

• Occasional travel as needed, based on individual case needs and assessment with supervisory Assistant Director
• Serve as an appointed guide for new investigators during the onboarding process, otherwise known as an “Investigator Buddy.”
• Collaborates as needed with other members of the Response & Resolution Office regarding management and evaluation of reported incidents.
• Participates on committees, provides feedback on Center processes, policies, etc.
• Participates in internal and external trainings.
• Performs other duties as assigned.

Experience & Qualifications Required

• Bachelors' degree in criminal justice, human services, or related.
• 5 years' experience conducting trauma-informed sexual misconduct and/or child abuse investigations, as well as experience working with a case management system, particularly managing allegations of misconduct.
• Personal qualities of integrity, credibility, and a commitment to the Center’s mission.
• Understanding of the dynamics of trauma and the cycle of violence, and reasons for parties’ reluctance to participate.
• Exceptional written and oral communication skills to effectively operate in a diverse environment.
• Autonomous, thoughtful, and deliberate decision-making skills with the ability to react and appropriately respond to a dynamic investigative environment.
• Ability to handle multiple tasks and deadlines with interruptions.
• Thoroughness, accuracy, and attention to detail.
• Collaborative and flexible work style.
• Ability to conduct non-adversarial, neutral interviews virtually and in person.
• Ability to analyze and evaluate evidence to include witness interviews, documents, and digital media.
• Ability to conduct and document a credibility analysis.
• Adaptability in task prioritization and in interviews/communication with involved parties.
• Ability to maintain detailed, accurate notes and draft thorough, complex investigative reports.
• Ability to self-motivate and works independently in a remote environment.
• Critical thinking skills, ability to process information separate from personal feelings or judgments.
• Demonstrated skill in writing concise, logical, analytical reports to synthesize complex issues.
• Ability to articulate polices, including the Code, accurately and professionally in standard or adverse situations.
• Ability to work professionally with difficult people and high conflict situations.
• Ability to deescalate parties in emotionally heightened situations.
• Excellent judgment and the ability to handle confidential information appropriately.
• Ability to manage and prioritize a diverse investigative caseload with multiple parties.
• Autonomous, thoughtful, and deliberate decision-making skills with the ability to react and appropriately respond to a dynamic investigative environment.
• Ability to handle multiple tasks, including time sensitive matters.
• Knowledge and ability in coordinating with state, local and federal agencies.
• Working knowledge and competency in Microsoft Office and other computer skills to include working with a case management system, particularly managing allegations of misconduct

Experience & Qualifications Preferred

• Prior experience working with children.
• Experience conducting sports related investigations or knowledge of sports related complexities and culture.
• Masters' or other advanced degree.
• Knowledge of child interview strategies and standards, as well as child protection laws and standards.
• Ability to deescalate parties in emotionally heightened situations.
• Knowledge of complexities surrounding investigations in a sport setting.
• Ability to organize tasks/calendar for efficient case management.