Administrative Assistant

Administrative Assistant (Clerical Union)

Community & Economic Development (CED) Department

The Community & Economic Development (CED) Department is seeking a self-motivated, detail-oriented individual committed to providing excellent customer service to fill a recently vacant Administrative Assistant position. This role involves a variety of administrative tasks to support the operations of the CED Department. The successful candidate should be highly organized, adaptable, and capable of managing multiple priorities in a dynamic environment, while working collaboratively and independently to help achieve the goals of the CED Department.

Responsibilities

• Support CED front office duties, which include, but are not limited to responding to phone calls, emails, questions, and working with walk-in customers in a professional manner
• Provides routine administrative support for the CED Department
• Supports the CED Office Manager, Building Commissioner, and Director of CED by providing routine administrative and secretarial support
• Provides exceptional organizational, communication, and technology skills, as well as the ability to manage a wide range of administrative tasks in a fast-paced, public-facing environment
• Provides excellent customer service to residents, applicants, landowners, and staff
• Schedules meetings, site visits, and inspections, in addition to the management of calendars
• Processes a variety of permits (ex. building, electrical, gas, parking, plumbing, signs, etc.)
• Support necessary research to complete public records requests
• Maintain files, databases, and website updates
• Prepare and maintain forms, reports, correspondence and related information
• Prepare meeting minutes and transcripts
• Other duties as assigned

Qualifications

The ideal candidate is well organized, customer-service oriented, has excellent communication and time management skills, works collaboratively and independently, in addition to:

• High school diploma or equivalent is required
• Minimum of 2 years of Administrative Assistant, Clerical, Secretarial, Customer Service experience preferred
• Experience with software such as Microsoft Office Suite (Word, PowerPoint, and Excel), Adobe, Google Workspace
• Knowledge of OpenGov or other municipal permitting software is beneficial
• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing
• General knowledge of municipal government operations is a plus
• Bilingual is beneficial, but not required

Benefits/Position Logistics

• Full-time (37.5-hours/week) union position
• Occasional evening meetings may be required
• Pay range is from $26.5265-$31.8887 per hour, with step increases outlined in the union agreement
• Full health benefits, paid time off, paid holidays, and more.

How to apply:

Interested candidates should submit one combined pdf document that includes a cover letter and resume with a file name (last name, job title applying, Natick) to hr@natickma.org or to the Director of Human Resources, Town of Natick, 13 East Central Street, Natick, MA 01760.

EOE

Pay: $26.52 - $31.88 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person