DOCKET TEAM PROGRAM ASSISTANT

The State of New Hampshire, Department of Safety, Division of State Police, Justice Information Bureau - Criminal Records, has a full-time vacancy for Docket Team Program Assistant (Program Assistant II), SOC Title 43-4190 MISC RECORDS CLERKS-3. This position has a 37.5 hour work week and is considered non-exempt.

Summary:

Performs paraprofessional duties to assist supervisors with the implementation of efficient processing of Criminal Record History Information (CHRI) requests by ensuring accuracy and compliance of criminal justice information when gathering, researching, disseminating, and auditing for the Division of State Police, Criminal Records Unit.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

Education/Experience: Equivalent combination of 3 years of education and experience after completion of high school. Education and experience must be in business administration, public administration, criminal justice, research, reviewing data, program support, administrative support, customer service, or a related field.

License/Certification: None

Other Requirements: Must pass a background investigation including a fingerprint-based criminal record check and motor vehicle record check

Trainee Option: Candidates with an equivalent combination of 2+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position

PREFERRED QUALIFICATIONS : None

AFTER-HIRE REQUIREMENTS : State Police On-Line Telecommunications System (SPOTS) certification within 90 days of hire

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No

Criteria: None

Broad Group Level Advancement Available: Yes No

Criteria: None

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities:

Receives and reviews information such as court dockets, indictments, arrest reports, criminal history, driver license records and open dispositions to determine completeness of official records on an individual. Corresponds with state, local, and federal law enforcement agencies and courts to request additional information when needed and follows up to determine the court of jurisdiction findings of a case to ensure accuracy and completeness of information to be disseminated.

Conducts structured on-site audits of external agencies that receive FBI fingerprint-based records to ensure compliance with the FBI Criminal Justice Information System (CJIS) Dissemination policy. Compiles findings into a report and submits to Supervisor for determination of corrective action when necessary.

Conducts advanced research into criminal history record information and applies knowledge and interpretation of federal and state rules, regulations and statutes pertaining to properly identifying potential use of aliases and/or to validate an individual’s identity.

Utilizes and assists with the development and functionality of the state’s online criminal records portal, provides technical guidance and clarification of results to internal and external users on both State and FBI records for the purpose of determining eligibility of employment. Establishes, maintains, and removes user credentials and profiles based on compliance with user requirements.

Compiles accurate and complete Criminal History Record Information (CHRI) received from Superior, District and Municipal Courts and criminal justice agencies to establish identifiable descriptions on individuals in the criminal justice system. Regularly corresponds with District, Municipal, Superior, and Supreme Courts to accurately process annulments.

Receives, reviews and processes authorized requests to release criminal history record information, ensuring compliance with current laws, administrative rules, and state and federal requirements; collects appropriate fee where applicable. Explains state statues, Code of Federal Regulations (CFRs), rules and state and federal policies and procedures to individuals seeking criminal records reports. Manages caseloads in a manner to ensure adherence to required timeframes, including cooperating with coworkers to exchange information allowing for continuity of processing functions.

Captures and scans tenprint cards into AFIS and performs quality control on the minutia of electronically received tenprints from livescan stations. Reviews tenprint demographic data for completeness and entry into the NH Central Repository database. Conducts searches of tenprint data for purposes of establishing questionable identity of individuals and assists appropriate criminal justice agencies for further research. Attends technical trainings to obtain and maintain specialized skills in classifying fingerprints and with the use of livescan equipment and systems to assist with submission backlogs.

Assists superiors with evaluating and developing training programs and manuals for the processing of tenprint data and conducts informational and operational training for staff members as needed. Assists in the development of operational policies and procedures to establish best practices.

Develops and maintains efficient filing systems and workflow processes to support document control for information generated by program transactions and purges records in accordance with State law.

For further information please contact Christine Shea, Administrator II, at Christine.M.Shea@dos.nh.gov or 603-223-8403.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

• Dental Plan at minimal cost for employees and their families ($500-$1800 value)

• Flexible Spending healthcare and childcare reimbursement accounts

• State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964