Decision Support Analyst

Responsible for providing support for business, financial, revenue cycle and administrative analytics. Develops dashboards and reports with key performance indicators, metrics, data points, and formulas to support management objectives.

Essential Functions

• Strong analytical skills with the ability to collect, organize and analyze large amounts of information while paying close attention to the detail and variances.
• Ensure effective prioritization of tasks and projects to maintain high operation efficiency, and maximize resource utilization.
• Ensures the consistency, accuracy and validity of all data reports provided.
• Works with the Director of Finance to improve requirements and formats of reports to ensure they are relaying important information in a way that is easily understood.
• Performs, monitors and manages other reporting/analytics functions as requested and when required.

Values

i - Innovation

"Think Forward" "Set Out-Of-The Box Goals" "Exploring new possibilities" I am the change agent that advocates for our customers. I think outside of the box to create Exceptional experiences that set us apart. I look for solutions and think of new ways to solve problems, even if it is outside of my department.

C - Compassion

"Demonstrate genuine concern" "Display a Selfless attitude" I show kindness in every interaction. I strive to build trust with our co-workers and customers. I will communicate with our co-workers and customers in a way they understand. I will make time to address our co-workers and customers' needs.

A - Accountability

"Show integrity" "Accept Ownership & Responsibility" I will demonstrate integrity by doing the right thing, being honest and having strong moral principles. When mistakes occur, I take the necessary steps to correct them, without dismissing patient concerns and follow through until resolution. I fully document actions taken to ensure continuity of care. I communicate expectations and follow up within defined time frames and provide updates as I understand them for my customers and teammates.

R - Respect

"We value diversity" "Respect is earned" I treat all people with dignity and respect, regardless of their beliefs. I do not use negative/derogatory language. I accept constructive feedback and suggestions for the greater good.

E - Empowerment

"Share Knowledge" "Take Action" I will share knowledge to empower others and encourage them to make informed decisions. I encourage others to reach their full potential. I will encourage trying new things, diverse ideas, and learning from our mistakes. I have the freedom to do what is right for our customers.

Organization Expectations

Communication

The process of sending and receiving messages with words, verbally, written or in sign language.

Customer Focus

Identifying and responding to current and future patient and other customers’ needs; providing excellent service to internal and external patients and other customers.

Initiative

Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.

Self-Development

Lifelong, voluntary, and self-motivated learning.

Teamwork

Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals.

Knowledge, Skills, Abilities

• Strong analytic abilities with demonstrated aptitude for quantitative analysis and attention to detail

• Ability to manage, organize, prioritize, and multitask

• Ability to identify, analyze, and effectively address complex issues

• Ability to establish positive working relationships with a variety of individuals and promote collaboration

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office Suite

- Knowledge of DRG, ICD-9, and CPT-4 medical record coding and UB-92/CMS- 1500 claim billing strongly preferred

Education

• Bachelor’s degree in Computer Science, Information Systems, Business, or a similar field preferred

Experience

• Recent experience in a hospital setting preferred

If you are a current employee or have previously worked for Nor-Lea Hospital District, please contact the Human Resources Department at hrgroup@nlgh.org for your correct username and password.