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May 30, 2026

Guest Services

Job Description

Join an award-winning “Best Places to Work” for 9 years running at Kenneth's Salon + Spas!
Are you an expert in client relations and guest services who believes that “Everyone Deserves to Feel Beautiful”? Are you looking to share your expertise with an organization who believes in their employees and lives their core values of Believe, Grow, Care, and Community every day?
Kenneth’s Salon + Spas is currently looking for a dedicated Guest Services professional to join our team at our Upper Arlington / Kingsdale location. . This $15.00/hr, part-time team member will serve as the first and last impression for each guest. We are looking for the very best who are passionate about delivering a luxury experience in a fast-paced environment.
SCHEDULE
Total hours: 25-30 hrs a week
Monday-Friday: Position requires availability between 7:30 AM and 9:00 PM - working 3-4 days a week and 6-8 hrs each day - will work mostly days and evenings.
Saturdays: Up to 3 Saturdays/month with open availability from 730a-6p


Abilities and Skills Needed:
  • Expert customer service and communication skills which include telephone and email etiquette
  • Strong problem-solving ability
  • Detail-oriented
  • Commitment to guest care and ongoing professional growth
  • Strength in computer skills and ability to learn new software
  • Multitasking skillset
  • Answer, investigate and respond to all customer inquiries regarding appointments, products, and feedback



Our Full-Time (30hrs/week) Benefits Include:
  • Employee Stock Ownership Plan (ESOP)
  • 401(k)
  • Medical/Dental/Vision Insurance
  • Health Savings Account
  • Employee Assistance Program
  • Professional Development and Continuing Education Opportunities
  • Generous Employee Discounts on Services and Products
  • Flexible Schedule
  • Paid Time Off
  • Life Insurance
  • Accident and Critical Illness Coverage
  • Short Term Disability

Apply online now or contact us at hr@kenneths.com for more information. We would love to discuss your personal career goals and how Kenneth’s Salon + Spas can partner with you to achieve them!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

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About Kenneth's Hair Salons & Day Spas, Inc.
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