Career Services Manager

GREENFIELD PLEASE SUBMIT A COVER LETTER AND RESUME About Us: MassHire

Franklin Hampshire (MHFH) is committed to assisting job seekers in Franklin and Hampshire counties, as well as the North Quabbin area of Massachusetts. We are proud to provide a wide range of services and resources to both job seekers and employers at no charge. Our mission is to create and sustain powerful connections between businesses and job seekers through a statewide network of employment professionals. Career Services Manager Position Description: Manages operation of MassHire Franklin Hampshire (MHFH) adult career services programs, including but not limited to Workforce Innovation and Opportunity Act (WIOA), Trade, Disability Employment programs (including Social Security Administration Ticket to Work), the Department of Transitional Assistance (DTA) Competitive Integrated Employment Services (CIES) and Work Program Participant (WPP), On-the-Job training programs, and career pathway training programs. Provides supervision, training, and ongoing technical assistance to Career Services staff. Recommended Minimum Qualifications: Bachelor\'s degree from an accredited college, preferably in a related field of study. Professional experience with employment and training programs. At least two years of experience managing similar programs with demonstrated knowledge and understanding of program requirements and implementation for WIOA, Ticket to Work, and MA Comprehensive Integrated Employment Services (CIES) programs. Each additional year of related experience may be substituted for one year of the educational requirement. Knowledge of partner social service agency programs and requirements, including but not limited to Department of Transitional Assistance, housing programs, Massachusetts Rehabilitation, and ABE/ESOL. At least one year of supervisory experience. Excellent oral and written communication skills. Computer skills with proficiency in Microsoft 365, particularly Word, Excel, and Outlook. Database experience helpful. Familiarity with MOSES preferred. Bi-lingual capacity preferred. Ability to establish and maintain collaborative and effective working relationships with staff, managers, and community partners. Strong organizational, administrative, budgeting, and program management skills. Self-motivated with the ability to work independently. One Management, Exempt, Full Time, position available. Salary is \$62,634 - \$64,038/yr. after a 90-day probation period. Annual step increases provided. Excellent benefits and work environment. For a full job description, please visit our website at: https://www.masshirefhcareers.org/about/come-work-for-us ADA notice: MassHire Franklin Hampshire is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Dylana Shreckengost, HR dylana@masshirefhcareers.org or 413-774-4361 x 335. EEO notice: MassHire Franklin Hampshire (MHFH) is an Equal Opportunity Employer. MHFH provides equal employment opportunities without regard to race, religion, color, sex, disability, national origin, ancestry, age, gender identity, military, veteran status, sexual orientation, genetic information, political affiliation or belief, or other legally protected status. We welcome applications from people of color, bilingual speakers, mature workers, veterans, and people with disabilities. All employment practices and activities are conducted on a non-discriminatory basis.