Marketing & Communications Manager - full-time - 1st shift - Mon-Fri

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire a full-time Marketing & Communications Manager for our External Relations team. This position will be located at 233 Main St. New Britain, CT 06051. Monday-Friday 8:30AM-4:30PM.

Compensation Range: The annual salary range for this position starts at $74,000.

Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time off package to provide a well-rounded and competitive approach to the applicant’s overall compensation.

Summary: The Marketing and Communications Manager will work closely with the Marketing and Communications Director and Marketing and Communications team to develop and execute strategic plans to promote the agency, services, programs, and brands, aimed at increasing visibility, client acquisition, and increasing overall revenue.

• Create, develop, and implement marketing and communications strategies to enhance CMHA’s and Flourish’s overall messaging, branding, and presence.
• Co-Manage social media calendar(s) and campaigns through creative and engaging posts across platforms (LinkedIn, Facebook, Instagram) working closely with the Marketing and Communications team (Digital Content Specialist).
• Track industry trends, report on metrics, and identify new strategies to enhance all marketing efforts, including websites, social media channels, video, and electronic communications.
• Provide consistent public messaging across all communication channels working closely with the Marketing Team in the development and maintenance of the “CMHA Voice.”
• Maintain relationships with vendors and various advertising channels (social media, billboard, transit, print) as well as the agency communities at large.
• Support recruitment efforts through engaging in social media and advertising creatives by working closely with Human Resources.
• Assist in managing donor and community contact databases and develop/distribute newsletters through CRM software program in collaboration with the Marketing Team.
• Assist with planning and implementation of internal and external events.
• Performs other related duties as assigned.

Education:

• Bachelor’s Degree in Marketing/Communications/PR/Business or relevant concentration;
• Master’s Degree strongly preferred.

Credentials and Licenses:

Valid Connecticut driver’s license and reliable transportation.

Experience:

• 7-10 years’ experience, preferably in nonprofit marketing and communications
• Social media management
• Data and reporting/analytics
• Content Creation / Storytelling
• Events and trade show planning and management
• Graphic design / Brand strategy
• Journalistic writing / editing
• Photography / video editing
• CRM
• Development

Competencies:

• Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Creative: Graphic design platforms (Adobe Creative Suite/Canva)
• Social media platforms and metrics tracking (HubSpot)
• Exceptional written and verbal communications skills.
• Electronic communication- newsletter, website updates (Constant Contact/Mail Chimp/Joomla/WordPress)
• Detail oriented
• Independently motivated
• Teamwork skills
• Interpersonal communication

** Portfolio Required

We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching after 1 year of service.
• 11 observed holidays.
• 3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CHMA/Personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs)*must be approved annually.
• Company paid Life Insurance and Long Term Disability.
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
• Free employee subscriptions to the calm app.
• Annual Company Picnic.
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
• Free Student Loan Wellness for eligible employees and their family members access to:
  • Student loan consolidation and refinancing.
  • Loan payoff projection dashboard.
  • Coaching and support via chat, email, and phone.
  • College cost calculator.
  • College financial planning.
  • 3 NHSC-approved sites for federal student loan repayment.
• Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees access to:
  • Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.
  • Automated reminders for annual (PSLF) recertifications to help you stay on track.
  • Resources and ongoing communications that make PSLF understandable.
  • The opportunity to receive the national average of $72,000.00 in forgiveness.

Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at Careers@cmhacc.org