Oracle
Bismarck, ND, USA
Job Description We are seeking an experienced and highly skilled Technical Director - Application Architect to join our elite team. The ideal candidate will have at least 15 years of industry experience, with a strong background in implementing, supporting, and managing customer escalations within Oracle Fusion SaaS products. This role requires functional expertise in at least one area of Oracle Fusion and the ability to lead a team of experts dedicated to resolving complex customer issues and improving overall customer satisfaction. Career Level - IC5 Responsibilities Key Responsibilities: Customer Escalation Management: Lead the resolution of critical customer issues by collaborating with cross-functional teams, ensuring timely and effective solutions. Team Leadership: Guide and mentor a team of Oracle Fusion experts, fostering a collaborative and high-performance environment. Functional Expertise: Apply in-depth knowledge in at least one Oracle...


