Full time
Crunchtime
Boston, MA, USA
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. About the role We are looking for a strategic Knowledge Architect to transform how our organization captures, structures, and deploys information. This role is not just about writing articles; it is about building the intellectual infrastructure that powers our AI deflection, empowers our Support agents, and scales our customer self-service. You will bridge the gap between technical complexity...


