3 senior technical director jobs found in Providence, RI

Director-Enterprise Solution Architect – Contact Center Technologies - CRM, CCaaS, AI Automation and Interaction Analytics (Preferred Location Eastern Time Zone) Summary We are seeking a world-class Director, Enterprise Solution Architect to join the Global Pre-Sales and Solution function to deliver cutting-edge enterprise architecture and solution across the world’s most advanced technology platforms for Customer Experience Services This senior individual contributor will lead pre-sales, enterprise architecture, and solutioning efforts across hyperscalers (AWS, Azure, Google), CCaaS Omni channel solutions( Microsoft, Amazon Connect, Genesys, NICE), Web Portals, Mobile Apps, CRM/ERP (MS Dynamics, Zendesk, Salesforce, SAP, Adobe), RPA ( UIPATH, Automation Anywhere), AI, Generative AI, LLM platforms (Open AI, Google Gemini, Claude, Anthropic and others), Ticketing platforms ( ServiceNow) and Analytics. This role is perfect for someone passionate about shaping what’s...

Job Description The ideal candidate does not wait for tasks. You see a gap, propose a solution, build consensus, and drive it to production. You bring strong computer-science fundamentals - data structures, algorithms, systems thinking - and you are comfortable operating across layers, from database engine internals to developer-facing API surfaces. Critically, you are not just an ideas person: you think in concepts and architectures, but you also write excellent code and ship it yourself. You also enjoy working directly with customers: we are actively migrating large workloads from MongoDB to Oracle, and this role involves understanding real-world usage, guiding adoption, and feeding customer insights back into the product. What You Will Own Next-gen document APIs - Design and ship new AI-enabled document interfaces that extend Oracle's multi-model story beyond today's SQL/JSON and MongoDB-compatible surface. SQL/JSON engine features - Architect and...

Job Description The ideal candidate does not wait for tasks. You see a gap, propose a solution, build consensus, and drive it to production. You bring strong computer-science fundamentals - data structures, algorithms, systems thinking - and you are comfortable operating across layers, from database engine internals to developer-facing API surfaces. Critically, you are not just an ideas person: you think in concepts and architectures, but you also write excellent code and ship it yourself. You also enjoy working directly with customers: we are actively migrating large workloads from MongoDB to Oracle, and this role involves understanding real-world usage, guiding adoption, and feeding customer insights back into the product. What You Will Own Next-gen document APIs - Design and ship new AI-enabled document interfaces that extend Oracle's multi-model story beyond today's SQL/JSON and MongoDB-compatible surface. SQL/JSON engine features - Architect and...