5 digital product manager jobs found in Albany

The duties that the incumbent of the vacancy will be expected to perform. Duties Description Standard Duties: As a Business System Analyst 2 with the Division of Technology & Innovation, duties will include, but are not limited to, the following: • Lead BSA team through all phases of business systems analysis for small to medium business analysis projects, or series of smaller projects in a cross functional environment.• Manage BSA team to ensure standards are enforced to include business process and integration, data format and integration, system and vendor documentation for operational support.• Manage NYS DOL business systems analysis activities. Helps write agency business analysis standards and process documents.• Analyze and revises flow charts, process models and technical specifications describing "as is" or "to be" IT systems or business processes.• Work to identify IT system requirements to gain stakeholder agreement for IT projects or business process change...

Job Description The Role The Customer Success Insights & Analytics (CSIA) team enhances customer experience by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services. CSIA delivers insights and analytics tools that identify opportunities, inform decision-making, improve performance, and unlock cost efficiencies. We partner closely with Leadership, Contact Center Operations, Digital and Vehicle Product teams. A core focus of the team is leveraging advanced NLP-based and AI-powered analytics to increase efficiency, scale insight generation, and accelerate the transformation of unstructured customer feedback into clear, compelling narratives that drive action. The Analyst role focuses on monitoring, integrating, and analyzing large volumes of survey and interaction data across business units. Analysts design engaging dashboards, identify data patterns, distill insights through data manipulation and...

This position will report directly to the Manager, Enterprise Fraud Strategy, supporting business reporting and analytical needs for multi channel payment systems. These payment channels will include Card (Debit and Credit), Check, Digital Online Banking, Mobile, Wire, ACH & P2P. Responsible for working as a member of a multi channel data team and operating associated systems and tools used for the creation of reports to be consumed by LOB (lines of business) senior executives and analysis for managing fraud prevention strategies across all payment channels. Will work with the Enterprise Fraud Prevention and Claims teams to provide data to help identify emerging fraud trends and UMB's overall fraud performance across all payment channels. Will analyze fraud trends using statistical modeling including decision tree analysis and recommend actionable solutions to the Manager, Enterprise Data Strategy. Will work closely with the Manager, Enterprise Data Strategy to provide...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Today's world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Today's world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and...