38 it support technician jobs found in Albany

NY HELP Yes Agency Health, Department of Title Business Systems Analyst 2 (Health) (NY HELPS) - 278 Occupational Category Other Professional Careers Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Office of Health Insurance Programs/Division of Operations and Systems/NYSOH Operations 11 Corporate Woods City Albany State NY Zip Code 12211 Duties Description The incumbent will work as a first level supervisor, reviewing materials, providing direction, develop requirements for the more critical business analysis projects. The incumbent will...

NY HELP Yes Agency Taxation & Finance, State Title Business Systems Analyst 1 (NY HELPS) Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? Yes Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address W.A. Harriman State Campus City Albany State NY Zip Code 12227 Duties Description · Elicit business requirements and rules from subject matter experts and stakeholders;· Create, validate, and maintain process documentation such as Business Process Documents and Detailed Design Documents, business rules, and additional specifications...

Description Duties Description The incumbent will work as a first level supervisor, reviewing materials, providing direction, develop requirements for the more critical business analysis projects. The incumbent will engage with the business users in business system analysis, business intelligence, portfolio and governance activities and promote a consistent business analysis approach to ensure alignment within the bureau. The incumbent may work independently on business analysis projects requiring specialized skills and application of a broad range of tools and techniques across the major business analysis knowledge areas. Specific duties include: Eliciting and documenting IT requirements for automated systems, using various methods including but not limited to process models, User Stories, and Use Cases. Create process, data and object-oriented models to support understanding. Provide technical expertise in the application of analytical processes to the planning, design...

NY HELP Yes Agency Information Technology Services, Office of Title Business Systems Analyst 2 (NY HELPs) - 10410 Occupational Category I.T. Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address State Campus, Bldg 5, Flr 4 City Albany State NY Zip Code 12226 Duties Description Under the direction of an Information Technology Specialist 4, the Business Systems Analyst 2 will be assigned to the Enterprise Analysis team in the Programs and Planning Bureau within the Chief Strategy Office (CSO). The incumbent will participate in...

NY HELP Yes Agency Health, Department of Title Business Systems Analyst 2 (NY HELPS) - 88225 Occupational Category I.T. Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Health Information Management (OHIM) Corning Tower, Empire State Plaza City Albany State NY Zip Code 12237 Duties Description This position reports to the DOH Project Manager 4 within the Office of Health Information Management (OHIM). The successful candidate will collaborate within a multifunctional team, supporting a variety of initiatives,...

Description Duties Description This position reports to the DOH Project Manager 4 within the Office of Health Information Management (OHIM). The successful candidate will collaborate within a multifunctional team, supporting a variety of initiatives, including but not limited to Artificial Intelligence requests and assisting departmental program areas in achieving their Information Technology objectives. The team's responsibilities encompass diverse functions such as procurement, architectural oversight and review, cybersecurity guidance, compliance enforcement, AI governance and portfolio governance, serving as a critical interface between program areas and OITS/IT vendors. Duties Include, But Are Not Limited To, The Following Researching and documenting the current or as-is state of the business processes or functions Develop and maintain custom SharePoint sites to keep data current and relevant. This may include components of HTML5 and JavaScripting. Ability...

The duties that the incumbent of the vacancy will be expected to perform. Duties Description Standard Duties: As a Business System Analyst 2 with the Division of Technology & Innovation, duties will include, but are not limited to, the following: • Lead BSA team through all phases of business systems analysis for small to medium business analysis projects, or series of smaller projects in a cross functional environment.• Manage BSA team to ensure standards are enforced to include business process and integration, data format and integration, system and vendor documentation for operational support.• Manage NYS DOL business systems analysis activities. Helps write agency business analysis standards and process documents.• Analyze and revises flow charts, process models and technical specifications describing "as is" or "to be" IT systems or business processes.• Work to identify IT system requirements to gain stakeholder agreement for IT projects or business process change...

Standard Duties Duties Description Duties As a Business System Analyst 2 with the Division of Technology & Innovation, duties will include, but are not limited to, the following: Lead BSA team through all phases of business systems analysis for small to medium business analysis projects, or series of smaller projects in a cross functional environment. Manage BSA team to ensure standards are enforced to include business process and integration, data format and integration, system and vendor documentation for operational support. Manage NYS DOL business systems analysis activities. Helps write agency business analysis standards and process documents. Analyze and revises flow charts, process models and technical specifications describing "as is" or "to be" IT systems or business processes. Work to identify IT system requirements to gain stakeholder agreement for IT projects or business process change documents detailing the project. Assist in preparations...

NY HELP No Agency Information Technology Services, Office of Title Business Systems Analyst 3 - 10903 Occupational Category I.T. Engineering, Sciences Salary Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $96336 to $121413 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 6 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Swan St. Bldg, Core 4, Flr 4 City Albany State NY Zip Code 12210 Duties Description Under the direction of an Manager Information Technology Services 1, SG27, within the Digital Transformation Office, Digital Engineering Bureau, Business Transformation Section, the incumbent will have the opportunity to play a critical role in bridging the gap...

NY HELP Yes Agency Health, Department of Title Business Systems Analyst 2 Health - EMS and Trauma Data Systems Unit Manager (BEMS) (NYHELPS) - 52413 Occupational Category Other Professional Careers Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 20% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Division of State Emergency Medical Services 875 Central Avenue City Albany State NY Zip Code 12206 Duties Description The EMS and Trauma Data Support Unit Manager (Business Systems Analyst 2) serve as the lead business systems analyst and unit supervisor responsible for the design,...

NY HELP No Agency Information Technology Services, Office of Title Business Systems Analyst 2 - 10122 Occupational Category I.T. Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 6 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address State Campus, Bldg 5, Flr 2 City Albany State NY Zip Code 12226 Duties Description Under the direction of a Manager of Information Technology Services 1, SG-27, within the Division of Dedicated Support, Bureau of Department of State (DOS), the Business Systems Analyst 2, SG-23, will perform duties related to and assist in the oversight...

Sr Business Analyst - Velocity Black - (Remote - Eligible) Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform...

Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET) Req number: R7179 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Linux Technical Support Analyst, you will work Tuesday - Saturday 12am - 8:30am ET to support our client's critical systems. Job Description We are in need of a Linux Technical Support Analyst to resolve application and software issues with Linux servers, databases and other critical...

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Job Description Documentation Quality Analyst Job Description As a Documentation Quality Analyst, you will perform quality reviews of documentation developed by team members and evaluate writing based on compliance with documentation standards. You will independently provide training and feedback to colleagues to improve documentation quality and compliance with documentation standards. You will independently develop and maintain documentation standards as well as participate in initiatives to improve documentation quality, such as assisting with the on-boarding of new employees. Key Responsibilities Implement copy edit for technical training, evaluating content against style guides. Review learning assets for style guide adherence, writing style, writing quality and Section 508 and WCAG 2.0 compliance as they move through the production process. Develop templates or net new assets that comply with Section 508 and WCAG 2.0 requirements. Provide...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

NY HELP Yes Agency Mental Health, Office of Title Senior Budgeting Analyst/Budgeting Analyst Trainee, Central Office; Occupational Category Financial, Accounting, Auditing Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address NYS Office of Mental Health 44 Holland Avenue City Albany State NY Zip Code 12229 Duties Description The Office of Financial Management, Bureau of Community Budget and Financial Management Group is recruiting to fill a Senior Budgeting Analyst/Budgeting Analyst Trainee position. The incumbent will assist with the budgeting,...

NY HELP Yes Agency Transportation, Department of Title Senior Administrative Analyst/Trainee 1/Trainee 2 - NYHELPS Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County New York Street Address Office of Policy, Planning and Performance 50 Wolf Road City Albany State NY Zip Code 12232 Duties Description Under the direct supervision of an Associate Administrative Analyst or higher-level supervisor, duties for the Senior Administrative Analyst/Trainee1/2 may include, but are not limited to:- Coordinate and support...

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.? *This is an exempt position. Salary commensurate with experience* Overview: Location: Albany, NY 12237 Hourly Rate: $ 60 to $75/hour We are seeking a "Part time" Business Analyst to support our NYS client with a healthcare-focused Provider Procurement initiative. This role will assist in documenting business and technical requirements, analyzing provider business processes, and developing procurement documentation for a Provider Management Module. The ideal candidate brings strong healthcare systems experience and enterprise IT knowledge. Duties: Document business and technical...

Job Description Must be based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Position Summary The Configuration Support Analyst configures solution-related service requests and supports application maintenance within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications. Duties and Responsibilities Provide Level 2 customer support for technical and functional issues via phone and electronic channels Conduct scope assessment, gather requirements, and configure application solutions Execute change management procedures and validate configuration accuracy through workflow testing Troubleshoot software defects, for ongoing support activities post-implementation Deliver consultation on best...

Health and Human Services Financial Analyst Req number: R7143 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Health and Human Services Financial Analyst, you will manage and oversee financial aspects of our client's programs as well as work with various stakeholders. Job Description As a Health and Human Services Financial Analyst , you will play a crucial role in managing and overseeing the financial aspects of...

NY HELP No Agency Health, Department of Title Information Systems Auditor 1 (Cybersecurity Analyst) - 23540 Occupational Category I.T. Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 20% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Office of Health Information Management (OHIM) - Cybersecurity Corning Tower, Empire State Plaza City Albany State NY Zip Code 12237 Duties Description Duties may include but are not limited to following:- Assist in developing DOH Cybersecurity Program in alignment with regulatory requirements and industry best practices. - Assist in...

NY HELP No Agency Information Technology Services, Office of Title Data Analyst 3 - 9739 Occupational Category I.T. Engineering, Sciences Salary Grade 27 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Empire State Plaza, Swan Street Building OR NYC* City Albany State NY Zip Code 12210 Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies. We are recruiting for...

Job Description U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Must be based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Position Summary The Configuration Support Analyst configures solution-related service requests and supports application maintenance for Federal Services clients within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications. Duties and Responsibilities Provide Level 2 customer support for technical and functional issues via phone and electronic channels Conduct scope assessment, gather requirements, and configure application solutions Execute change management...