MetLife
Aurora, IL, USA
Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location In office once a month for meetings The Team You Will Join: At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers who collaborate to create innovative solutions to address core business challenges within MetLife. This role will conduct quality reviews of disability claims, collecting and analyzing quality opportunities, and delivering results and driving improvements to ensure quality standards are achieved. How You'll Help Us Build a Confident Future (Key Responsibilities): The STD Senior Operations Quality Analyst is responsible for: Evaluating and improving business and associate performance by effectively conducting quality evaluations of Short...
