Avangrid Service Company
Binghamton, NY, USA
Company: New York State Electric & Gas, an Avangrid CompanyDepartment: Customer ServiceJob Title: Lead Analyst - Customer BillingLocation: Kirkwood, NYWork Model: OfficeThe salary range for this position is dependent upon experience, ranging from $78,091 to $97,614.Job SummaryResponsible for ensuring customer accounts are billed accurately & timely and handling external/internal customer requests pertaining to billing detail, billing adjustments, and rates with a focus on Distributed Energy Renewable (DER) billing. May also help coordinate schedules for Billing Team staff and coordinate work based on workload volume, statistical information and revenue impact.Key ResponsibilitiesProvide support and leadership to the DER billing department. Coordinate and prioritize work, monitor and maintain performance targets for the business.Responsible for the review and reconciliation of customer billing regarding exception errors, and/or meter work. Ensures accuracy of account...
