19 customer account manager jobs found in Boston

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Senior Information Technology Business Analyst Req number: R7273 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Senior Information Technology Business Analyst ready to take us to the next level! If you have strong project management skills and expertise in business analysis and are looking for your next career move, apply now. Job Description We are looking for a Senior Information...

About the Role: Grade Level (for internal use): 09 The Team: The Compliance Services team operates as a critical partner to our investment management clients, ensuring regulatory excellence while enabling business growth. We pride ourselves on our collaborative approach, attention to detail, and commitment to staying ahead of the evolving regulatory landscape. Our team values continuous learning, proactive problem-solving, and maintaining the highest standards of integrity in everything we do. Responsibilities and Impact: Generate and manage daily deliverables for capital management firm clients, ensuring accurate and timely delivery of compliance services Perform routine reconciliation of key data points with trustees and generate compliance test results for comparison to monthly trustee reports, researching and resolving variances Monitor cash collection, payment, and reserve accounts to ensure proper processing of all activities and transactions Be the Subject...

About the Role: Grade Level (for internal use): 08 About the Role: Our Compliance Services team is seeking an experienced and motivated Analyst to facilitate daily management of client coverage and deliverables. The individual will be responsible for managing client inquiries and client support related to the functions of the outsourcing platform. The position offers direct exposure to external industry entities such as portfolio managers and trustee/custodians. The role entails partnering with other S&P business lines to drive a client focused agenda and satisfaction. Duties and accountabilities: Responsibilities and Impact: Generate and manage daily deliverables for clients, primarily capital management firms, ensuring timely and accurate delivery of compliance services Perform routine reconciliation of key data points with trustees and research variances to maintain data integrity and client confidence Review and analyze compliance test results on...

Business Analyst Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Support the development of briefings, agendas, and other general...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Call Center Operations Analyst (Customer Support) Do you dare to reinvent the future of education? At Cengage Group, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there...

Position Description & Qualifications Make an Impact Where It Matters Most Join a team where your financial expertise directly supports programs that protect, serve, and advance our nation's priorities. As a Program Finance Analyst , you'll be more than a numbers expert - you'll be a trusted partner to program leaders, helping guide critical decisions that keep projects on track, compliant, and mission-focused. This position will be a hybrid work schedule out of our San Diego, CA - may consider full time teleworking dependent on selected candidate In this role, you will: Own the financial health of assigned government contracts from award to closeout, ensuring accuracy, compliance, and transparency. Partner with program managers to forecast, budget, and track performance across multiple contract types (CPFF, T&M, FFP). Apply your FAR expertise to ensure every dollar is managed in compliance with federal regulations. Drive insight...

Position Summary We are seeking a highly motivated AI Engineering Intern with a passion for artificial intelligence, cloud computing, and data-driven development. You will work alongside our MassDOT Technology division's AI Engineering team to design, build, and deploy AI/ML applications and data pipelines using AWS services. This is an excellent opportunity to gain real-world experience applying machine learning and AI techniques in a cloud-native environment. Duties and Responsibilities AI & Machine Learning Responsibilities * Develop and fine-tune large language models (LLMs) and other machine learning models using AWS tools such as Bedrock, SageMaker, Kendra, Lambda, and Deep Learning AMIs. * Assist in the design and deployment of AI/ML-powered applications and intelligent automation workflows. * Participate in code reviews, sprint planning, and daily stand-up meetings with cross-functional teams. * Research emerging AI/ML techniques and support experimentation and...

Position Summary We are seeking a highly motivated AI Engineering Intern with a passion for artificial intelligence, cloud computing, and data-driven development. You will work alongside our MassDOT Technology division's AI Engineering team to design, build, and deploy AI/ML applications and data pipelines using AWS services. This is an excellent opportunity to gain real-world experience applying machine learning and AI techniques in a cloud-native environment. Duties and Responsibilities AI & Machine Learning Responsibilities * Develop and fine-tune large language models (LLMs) and other machine learning models using AWS tools such as Bedrock, SageMaker, Kendra, Lambda, and Deep Learning AMIs. * Assist in the design and deployment of AI/ML-powered applications and intelligent automation workflows. * Participate in code reviews, sprint planning, and daily stand-up meetings with cross-functional teams. * Research emerging AI/ML techniques and support experimentation and...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Boston University. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. TREASURY ANALYST, Financial Affairs Job Description TREASURY ANALYST, Financial Affairs Category Charles River Campus --> Professional Job Location BOSTON, MA, United States Tracking Code 24500093470213 Posted Date 2/13/2026 Salary Grade Grade 47 Expected Hiring Range Minimum $62,525.00 Expected Hiring Range Maximum $81,175.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but...

Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for a Pricing Analyst role - (100% Remote) . As a Pricing Analyst you will prepare detailed pricing proposals in response to requests for proposals (RFP's), participate on proposal teams for new business opportunities and re-competes, and assumes the responsibility for preparing competitive and fully compliant cost/price proposals. This process includes the development of pricing related briefings, cost/price models, cost/price narratives, acquiring cost/pricing approvals, and maintaining pricing related documentation. In this role you will: Review proposal team input to ensure compliance with government regulations, including TINA and certified cost or pricing data, including compliance with internal company policies, Cost Estimating System Manual (CESM), FAR, CAS, and solicitation requirements and address...

Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for an Experienced Pricing Analyst role (100% Remote) . Serco is an acronym for "Service Company", and that is what we do, provide the best services to our customers and fellow citizens making a difference every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies. In this role, you will be supporting our Defense and Civilian Services business units and critical contracts in Canada, https://www.serco.com/na/about . You will be part of the 10+ employee Strategic Pricing Team within the Growth Organization, supporting high visibility must-win proposals, in US and Canada. As part of our team, you will be vital in collaborating with our...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Analyze Large Strategic Accounts; forecasts, sales vs. plan and purchasing trends, whether based on historical demand or new customer requirements to maximize Distribution Service Agreement (DSA) compliance. Builds and maintains relationships with Large Strategic Accounts, Suppliers and other functional areas in order to improve performance, buy side profitability, inventory productivity and overall team effectiveness. Develops new solutions to various tactical challenges strategic accounts face as it relates to procuring product and supplier and distribution center relations. Works...

Job Description Drive GPU margin insights, build financial models, and support key infrastructure projects in a fast-growing, high-impact finance role. Financial support to business areas through financial analysis, budgeting, planning & forecasting; to facilitate decision making and future business strategies. Responsibilities As a member of Oracle's finance organization, you will be responsible for providing all aspects of financial support for planning and control. Assist in consolidation and reporting of financial results; preparation of annual budget. Gather, model, analyze, prepare, and summarize information for financial plans, operating forecasts, trended future specifications, etc.; on a weekly, monthly, or quarterly basis. Prepares recommendations based on analyzes. May perform revenue and expense analysis, headcount and headcount driven expense analysis at cost center level, tracking of product and product line revenue, reconciliation of accounts...

Analyst Relations SpecialistRemote - United StatesJR012721 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION About the role and what you'll be doing: We are looking for an Analyst Relations Specialist to join our growing corporate communications team. In this role, you'll help shape Ensono's reputation and visibility with leading industry analyst firms such as Gartner, IDC,...

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Analyst, Client Support provides day-to-day support and service to assigned Santander clients via telephone and email. They identify opportunities to enhance client relationships through services and products that meet the customers' needs. The incumbent answers client inquires and provides client education on Santander products and services. The Analyst, Client Support conducts...

At Acxiom, our vision is to transform data into value for everyone. Our data services enable marketers to recognize, better understand, and deliver highly applicable messages to consumers across any available channel. Our solutions enable true people-based marketing with identity resolution and rich descriptive and predictive audience segmentation. We are seeking a Data Analyst with a versatile skill set to undertake data science and analytics supporting the development of next-generation products for Acxiom's business. As part of the Data Sciences & Analytics Team, you will work hands-on with innovative technologies to build scalable data products and solutions for our US and global businesses. Your responsibilities include collaborating with partners to identify insights from data, come up with modeling requirements, applying creativity to test hypotheses, prepare & automate data preparation processes, build models, analyze and visualize results and integrate the...

At Acxiom, our vision is to transform data into value for everyone. Our data services enable marketers to recognize, better understand, and deliver highly applicable messages to consumers across any available channel. Our solutions enable true people-based marketing with identity resolution and rich descriptive and predictive audience segmentation. We are seeking a Data Analyst with a versatile skill set to undertake data science and analytics supporting the development of next-generation products for Acxiom's business. As part of the Data Sciences & Analytics Team, you will work hands-on with innovative technologies to build scalable data products and solutions for our US and global businesses. Your responsibilities include collaborating with partners to identify insights from data, come up with modeling requirements, applying creativity to test hypotheses, prepare & automate data preparation processes, build models, analyze and visualize results and integrate the...