24 field service technician jobs found in Boston

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Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Boston MA office 5 days a week - The shift is 8-5pm EST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the...

Job Description Veterans and Military Spouses belong at Oracle This is a place where your military experience and talent will help you thrive. Our culture of inclusion values the skills that veterans bring to our workforce and empowers you to use them to transform the world for the better. Get a head start on your civilian career today. About the Oracle Veteran Internship Program (OVIP): Oracle is proud to sponsor an internship and integration program that exposes transitioning military veterans and active-duty Military Spouses new to the corporate culture, provides hands-on job-skill training and experience, and offers enhanced professional and personal development. At Oracle, we are committed to the development and professional growth of our veterans and military spouses. Our paid internship program is specifically designed to aid military veterans, transitioning servicemembers and active-duty military spouses new to the corporate sector in their transition to a...

Job Description Veterans and Military Spouses belong at Oracle This is a place where your military experience and talent will help you thrive. Our culture of inclusion values the skills that veterans bring to our workforce and empowers you to use them to transform the world for the better. Get a head start on your civilian career today. About the Oracle Veteran Internship Program (OVIP): Oracle is proud to sponsor an internship and integration program that exposes transitioning military veterans and active-duty Military Spouses new to the corporate culture, provides hands-on job-skill training and experience, and offers enhanced professional and personal development. At Oracle, we are committed to the development and professional growth of our veterans and military spouses. Our paid internship program is specifically designed to aid military veterans, transitioning servicemembers and active-duty military spouses new to the corporate sector in their transition to a...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Claims Analyst handles complex and high exposure bodily injury and property damage claims under Ryder's self-administered liability program. This position investigates and adjusts claims, as well as directs defense counsel, independent adjusters, experts, and other vendors in the claims-handling processes. Requirements Bachelor's degree and/or equivalent experience and seven or more (7+) years of experience in casualty claims required Strong claim technical skills required Adjuster licenses are required for various States ADDITIONAL REQUIREMENTS: Demonstrated ability to handle large exposure and complex claims including litigated matters and coverage cases. Strong commitment to the principles of customer focus Effective interpersonal skills and ability to...

Job Description Veterans and Military Spouses belong at Oracle This is a place where your military experience and talent will help you thrive. Our culture of inclusion values the skills that veterans bring to our workforce and empowers you to use them to transform the world for the better. Get a head start on your civilian career today. About the Oracle Veteran Internship Program (OVIP): Oracle is proud to sponsor an internship and integration program that exposes transitioning military veterans and active-duty Military Spouses new to the corporate culture, provides hands-on job-skill training and experience, and offers enhanced professional and personal development. At Oracle, we are committed to the development and professional growth of our veterans and military spouses. Our paid internship program is specifically designed to aid military veterans, transitioning servicemembers and active-duty military spouses new to the corporate sector in their transition to a...

Company : enGen Job Description : JOB SUMMARY This role focuses on supporting the application product lifecycle, with a particular emphasis on claims processing and related application components. The Business Technical Analyst collaborates closely with customers, engineers, and other team members to capture capability needs, gather project specifications, and translate high-level business requirements into clear, comprehensive, and detailed specifications for new capabilities and enhancements on existing applications. A key aspect of this position involves performing analysis of business problems and data to identify trends and opportunities for process improvement, particularly within claims operations. The incumbent will assist in creating and maintaining deliverables such as detailed requirements, user stories, and basic user interface designs. This role also actively participates in the full software development lifecycle on Agile Scrum teams, potentially...

About the Team The Sensors Division at STR focuses on technology development for advanced sensor systems and platforms in support of national security. At STR, Defense Systems Analysts study complex defense technologies and systems by building representative, physics-based models; analyzing data; developing metrics of performance; and evaluating these models against mission requirements. In addition, the analyst will often integrate the algorithms and control systems that are critical to operations of modern defense systems. The Systems Autonomy, Analysis, and Modeling (SAAM) Group within the Sensors Division uses modeling and simulation to create and analyze system architectures and designs and their mission impact. We focus on the capability and limitations of ground, air, and space sensing and counter-sensing platforms (both crewed and uncrewed) and the resource management of these assets in the service of the survivability and capability of US air and space assets...

Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 hours a week). Job Description We are looking for a bilingual customer...

Bilingual (Portuguese/English) Service Desk Analyst Req number: R7715 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The MBTA is looking for a QA Analyst to perform Quality Assurance/Testing activities on a document compliance solution. This solution would allow controlled document and rule book distribution to field employees using iPad tablets, and evolving to Android, and Windows support. The QA Test Analyst will ensure the application meets business and compliance requirements across online/offline scenarios and will support future integrations with our corporate systems, including learning...

Job Description: Employer: IHC Health Services, Inc. (dba Intermountain Health) Job Title : Data Analyst - Technical - Senior Degree Required : Bachelor's degree or equivalent foreign education Academic Discipline(s) : Management Information Systems, Analytics, Statistics, Health Informatics, or a closely related field Experience Required : 5 years of post-degree progressive experience in healthcare data analytics OR Degree Required : Master's degree or equivalent foreign education Academic Discipline(s) : Management Information Systems, Analytics, Statistics, Health Informatics, or a closely related field Experience Required : 2 years of experience in healthcare data analytics Job Description: Lead comprehensive analytics for national quality programs including HEDIS and Stars, overseeing the full lifecycle from technical specification translation, data validation, and rate calculation across both VBC and FFS populations....

Company : enGen Job Description : JOB SUMMARY This job supports one or more analytical aspects of the business products and services life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data sets, operational reports, and analytical deliverables to translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues....

Job Description Insight Global is sourcing for a Senior Data Analyst to join a global consulting firm within the Data Analytics Center of Excellence. This position will support data analytics, machine learning/AI, and innovation needs for the tribe. As the Senior Data Analyst, the person is required to develop new and enhance existing automation solutions. The team is managing inventory of 50+ tableau dashboards, 40+ data pipelines referring 20 bn+ datapoints extracted from various sources including APIs, Aternity, Microsoft Intune, SCCM, JAMF, Elastic, Splunk, SNOW, Zscaler, etc. This position will be a fulltime role remote in India, supporting stakeholders in India. Working hours are Monday through Friday, 10:00-6:30 PM IST. Pay-rate: $15 to $20/hour USD. Exact pay rate will depend on experience and other factors. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal...

COMPANY: Clean Harbors Environmental Services, Inc. TITLE: Senior ERP Technical Analyst DUTIES: Responsible for developing and maintaining skills on Oracle Integration Cloud (OIC) Process, Application Integration, Visual Builder, and Insight Analytics, along with Oracle API Platform Cloud Service. Design and develop integrations in OIC to Oracle ERP Cloud including REST and SOAP calls, FBDI File uploads. Design and develop integrations in OIC to Oracle ERP Cloud including extracting Oracle ERP Cloud data using BI Publisher reports, analysis, and OTBI Reports. Development and administration of integration/middleware using Oracle Integration Cloud (OIC). Work and partner on other key initiatives including Oracle Fusion Cloud implementation, and Web Applications. Design and provide hands-on development of cloud-based and enterprise integrations, leveraging API frameworks. Ensure changes and updates are fully documented and vetted in pre-production environment for any new...

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Endpoint Technology Analyst is a specialized role focused on the implementation, support, and ongoing maintenance of MBTA endpoints, including computers, mobile devices (phones and tablets), peripherals, and audio/visual (A/V) equipment. This role includes a strong emphasis on endpoint setup, Microsoft Intune and other endpoint management platforms, and the efficient rollout of devices and related technology. The position will require working at various MBTA locations in the field...

Bilingual (Spanish/English) Service Desk Analyst Req number: R7643 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1...

Company : enGen Job Description : JOB SUMMARY The Epic Systems Analyst (Beaker) has foundational Anatomic Pathology knowledge and experience. This role is responsible for configuring, rolling out, and supporting the assigned Beaker Epic application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions, consistently demonstrating and promoting the AHN Core Behaviors. ESSENTIAL RESPONSIBILITIES Epic Beaker System Management: ?Plans, designs/builds, tests, implements, and supports the needs of Beaker Epic software. Analyzes and determines system requirements and specifications, performing and documenting workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Configuration & Optimization: ?Works...

Company : Highmark Health Job Description : JOB SUMMARY This job works collaboratively to support of all risk and compliance assessment activities of Highmark Health across a broad range of frameworks including NIST, HITRUST, PCI, HIPAA, SOC, MAR, CMS, JCAHO, etc. The incumbent will partner with the organizational risk and business partners, the technology organization, and global delivery teams to meet Highmark Health's mission requirements in a manner consistent with the enterprise risk appetite. This individual must have a proactive mindset and approach, and feel comfortable working in a highly matrixed environment. ESSENTIAL RESPONSIBILITIES Plan and conduct risk assessment activities according to the appropriate framework, including but not limited to NIST, HITRUST, PCI, HIPAA, SOC, MAR, CMS, JCAHO, in order to identify, assess, prioritize, evaluate and address financial, information security, privacy, and other areas of risk.Prepare draft reports and...

The Data Analyst Lead role with the Massachusetts Department of Mental Health offers a unique opportunity to shape how data informs behavioral health services across the Commonwealth. In this position, you will lead advanced analytics that directly support critical systems of care, spanning inpatient, outpatient, community, forensic, and prevention services. You will work at the intersection of data, policy, and operations—transforming complex datasets into meaningful insights that drive quality improvement, strategic planning, and real-world outcomes for individuals and families served by DMH. This role is ideal for a technically strong and strategically minded professional who thrives in a collaborative, mission-driven environment. You will partner with senior leadership, clinicians, and program teams to translate business questions into hypothesis-driven tests of statistical models in order to, influence decision-making at the highest levels. The position requires...

The Data Analyst Lead role with the Massachusetts Department of Mental Health offers a unique opportunity to shape how data informs behavioral health services across the Commonwealth. In this position, you will lead advanced analytics that directly support critical systems of care, spanning inpatient, outpatient, community, forensic, and prevention services. You will work at the intersection of data, policy, and operations—transforming complex datasets into meaningful insights that drive quality improvement, strategic planning, and real-world outcomes for individuals and families served by DMH. This role is ideal for a technically strong and strategically minded professional who thrives in a collaborative, mission-driven environment. You will partner with senior leadership, clinicians, and program teams to translate business questions into hypothesis-driven tests of statistical models in order to, influence decision-making at the highest levels. The position requires...

External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Senior Commercial Insurance Analyst - Remote Requisition Number R7696 Senior Commercial Insurance Analyst - Remote (Open) Location Arizona - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home...

External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title IT Systems Analyst III – Customer Data Hub (Data & Analytics) - Remote Requisition Number R7655 IT Systems Analyst III – Customer Data Hub (Data & Analytics) - Remote (Open) Location Arizona - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana...

Service Desk Analyst Req number: R7601 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Service Desk Analyst to provide Level 1 technical support to both users in an...