1 policy officer jobs found in Cedar Rapids

Job Description Insight Global is looking for a Business Analyst to join one of the largest Insurance companies in the world. This individual will join the Strategic Planning Office team and be responsible for working with stakeholders to gather requirements, UAT testing, and QA for moving from Avaya to AWS Connect. Migration will include reskilling agents, migrating agents, and building new IVR development for chat features, call recordings, splitting calls, and connecting to existing Salesforce CRM. This individual will be compensated at an hourly rate starting at 50/HR. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender...