Full time
University of Missouri St. Louis
St. Louis, MO, USA
Hiring Department Information Technology Services Job Description The individual employed in this role is responsible for managing information technology for both students and instructors involved in UMSL’s academic and professional skills programs. Key responsibilities include: Providing support for instructors and students, both in-person and in virtual learning environments, including remote synchronous learning (via video technology) and asynchronous learning in the Cloud. Troubleshooting and responding to immediate technical or customer service issues, which may involve visiting locations to provide real-time 1st and 2nd tier support for computer or audiovisual equipment. For synchronous professional skills programs, setting up and maintaining computing environments for student use, uploading student files to OneDrive, and creating links to class student data files through SharePoint. Additionally, providing desktop support as needed for in-person courses....


