2 jobs found in West Chester, PA

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Your Opportunity, Your Team QVC's CRM Analyst supports results in achieving customer growth and retention leveraging various marketing channels (Direct Mail, Email, Mobile App and SMS). This position will help develop marketing plans that improve revenue, conversions, and enhance customer experience. You will also compile and analyze campaign performance data, making performance improvement recommendations, scheduling and segmenting marketing campaigns, and work with others to deliver strategy! Where You'll Work This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside...

SUMMARY This position will be responsible for Order management activities and supporting the customer requirements and providing updates on open orders on a regular basis to the customers. Essential Duties and Responsibilities Here are your key responsibilities: Responsible for effective execution of the order management process. Coordinate on Customer Delivery dates change in order status etc. and inform/coordinate with internal stakeholders and customer Ability to successfully manage and resolve customer issues of the team to ensure customer satisfaction Be the link between Commercial teams, Customers and India Production facility. Lead conference calls with customers on delivery, quality, returns and payments. Develop effective working relationships with cross-functional teams including but not limited to operations, finance, sales, engineering, and end customers. Functional Competencies Knowledge of Order management process...