Full time
Gordon Food Service
Wyoming, MI, USA
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary The Customer Service Analyst will provide technical and customer service to external and internal customers as an immediate point of contact for basic service requests and urgent problem resolution. What You Will Do Receive internal and external customer orders and requests via phone, email, or fax. Participate in the training of new Call Center Representatives and attend ongoing training sessions. Field customer complaints and direct the information to the appropriate person. Communicate customer concerns to sales representative. Maintain knowledge and proper use of Gordon Food Service systems including Business Applications, Google Apps, Aspect phone system, Order Entry...


