2 it systems analyst jobs found

Date: Dec 12, 2025 Location: San Juan, PR Company: Popular Workplace Type: On-site Operations Analyst (Seasonal) | Credit Card Operations Job Type Seasonal Full Time - Non Exempt General Description Manage credit card claims by performing account maintenance, adjustments, and accurate documentation across internal systems, ensuring compliance with deadlines, regulations, and SLAs. Maintain effective communication with customers and collaborate with specialized units to resolve cases Essential Duties and Responsibilities Process and investigate balance transfer claims and perform account maintenance through TCS within established deadlines, in compliance with SLA and applicable regulations. Process and investigate claims and perform account maintenance through PCAS (Popular Claims and Accounting System) within established deadlines, in compliance with SLA and applicable regulations. Monitor...

Date: Nov 20, 2025 Location: San Juan, PR Company: Popular Workplace Type: Hybrid Senior Business Analyst Full Time Job Opportunity Location Hybrid / San Juan, Puerto Rico General Description Supports the Process Intelligence & Analytics unit in Business Risk & Controls Division with requirements gathering design and facilitation, processes improvement implementation, strategy design and productivity measurement projects and/or initiatives. Apply technical, analytical and documentation skills, while leveraging business intelligence tools, to produce data-driven solutions to business-related problems. Essential Duties and Responsibilities Develops, evaluates and test solutions which will result in operational efficiencies. Desings and develops analytics to identify areas for improvement and change. Designs and conducts process optimization independently as well as...