Popular Community Bank
501 Av. Luis Muñoz Rivera 1st Floor, San Juan, 00917, Puerto Rico
Date: Dec 12, 2025 Location: San Juan, PR Company: Popular Workplace Type: On-site Operations Analyst (Seasonal) | Credit Card Operations Job Type Seasonal Full Time - Non Exempt General Description Manage credit card claims by performing account maintenance, adjustments, and accurate documentation across internal systems, ensuring compliance with deadlines, regulations, and SLAs. Maintain effective communication with customers and collaborate with specialized units to resolve cases Essential Duties and Responsibilities Process and investigate balance transfer claims and perform account maintenance through TCS within established deadlines, in compliance with SLA and applicable regulations. Process and investigate claims and perform account maintenance through PCAS (Popular Claims and Accounting System) within established deadlines, in compliance with SLA and applicable regulations. Monitor...
