Full time
Workers' Compensation Board
Menands, NY, USA
The duties that the incumbent of the vacancy will be expected to perform. Duties Description Under the direction of the Business Systems Analyst 2, SG-23, within the Continuous Improvement Unit, the Business Systems Analyst 1 duties will include but are not limited to: • Coordinate, facilitate and assist with agency business process improvement initiatives, evaluating both the efficiency and effectiveness of internal and external stakeholder processes. • Develop process models to support agency functions and develop supporting written narrative procedures, as well as communicate business and system process changes. • Evaluate performance data to preemptively identify agency business or technical process improvement opportunities. • Perform and assist in eliciting, describing and maintaining requirements in comprehensive written documents. • Participate in implementation functions not limited to test scenario development, test script writing and development/adjustment, system...

