American Family Insurance
Madison, WI
Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Operating at the intersection of business strategy, process design, and enterprise platform capability, the Senior Business Analyst ensures that ServiceNow enhancements & large initiatives are well-scoped, aligned to business objectives, and implemented in a manner consistent with ServiceNow best practices and long-term platform sustainability. You will be responsible for supporting both business and IT initiatives delivered on the ServiceNow platform. You will partner closely with business subject matter experts, process owners, and technical delivery teams to elicit, analyze, and translate business needs into clear, complete, and actionable functional and non-functional requirements. You will report to the Senior Manager, Technology Services. In this...
