21 customer account manager jobs found

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for a Pricing Analyst role - (100% Remote) . As a Pricing Analyst you will prepare detailed pricing proposals in response to requests for proposals (RFP's), participate on proposal teams for new business opportunities and re-competes, and assumes the responsibility for preparing competitive and fully compliant cost/price proposals. This process includes the development of pricing related briefings, cost/price models, cost/price narratives, acquiring cost/pricing approvals, and maintaining pricing related documentation. In this role you will: Review proposal team input to ensure compliance with government regulations, including TINA and certified cost or pricing data, including compliance with internal company policies, Cost Estimating System Manual (CESM), FAR, CAS, and solicitation requirements and address...

Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for an Experienced Pricing Analyst role (100% Remote) . Serco is an acronym for "Service Company", and that is what we do, provide the best services to our customers and fellow citizens making a difference every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies. In this role, you will be supporting our Defense and Civilian Services business units and critical contracts in Canada, https://www.serco.com/na/about . You will be part of the 10+ employee Strategic Pricing Team within the Growth Organization, supporting high visibility must-win proposals, in US and Canada. As part of our team, you will be vital in collaborating with our...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Job Description Drive GPU margin insights, build financial models, and support key infrastructure projects in a fast-growing, high-impact finance role. Financial support to business areas through financial analysis, budgeting, planning & forecasting; to facilitate decision making and future business strategies. Responsibilities As a member of Oracle's finance organization, you will be responsible for providing all aspects of financial support for planning and control. Assist in consolidation and reporting of financial results; preparation of annual budget. Gather, model, analyze, prepare, and summarize information for financial plans, operating forecasts, trended future specifications, etc.; on a weekly, monthly, or quarterly basis. Prepares recommendations based on analyzes. May perform revenue and expense analysis, headcount and headcount driven expense analysis at cost center level, tracking of product and product line revenue, reconciliation of accounts...

Analyst Relations SpecialistRemote - United StatesJR012721 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION About the role and what you'll be doing: We are looking for an Analyst Relations Specialist to join our growing corporate communications team. In this role, you'll help shape Ensono's reputation and visibility with leading industry analyst firms such as Gartner, IDC,...

Business Analyst / Technical Writer I Fully Remote-United States Job Type Full-time Description Overview Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About the Role We are seeking a Business Analyst / Technical Writer I to provide support to our public health federal government customer. The Business Analyst / Technical Writer will write technical requirement documents that may be used to inform development team about technical solutions. This position will document and disseminate information pertinent to, and in support of, Informatics Office projects, tasks, and activities. This...

At Acxiom, our vision is to transform data into value for everyone. Our data services enable marketers to recognize, better understand, and deliver highly applicable messages to consumers across any available channel. Our solutions enable true people-based marketing with identity resolution and rich descriptive and predictive audience segmentation. We are seeking a Data Analyst with a versatile skill set to undertake data science and analytics supporting the development of next-generation products for Acxiom's business. As part of the Data Sciences & Analytics Team, you will work hands-on with innovative technologies to build scalable data products and solutions for our US and global businesses. Your responsibilities include collaborating with partners to identify insights from data, come up with modeling requirements, applying creativity to test hypotheses, prepare & automate data preparation processes, build models, analyze and visualize results and integrate the...

Deployed CAS Practitioner (Contractor Assurance Analyst/Specialist) (264) Requisition ID 264 - Posted - PI-CA Contractor Assurance Sys Ops - Carlsbad, NM, US - WIPP Site - Compliance ? Overview Be part of the nation's only repository for the disposal of nuclear waste known as Transuranic (TRU) waste. Salado Isolation Mining Contractors, LLC (SIMCO), managing and operating contractor of the Waste Isolation Pilot Plant (WIPP) is currently seeking a qualified individual to serve as a Deployed CAS Practitioner (Contractor Assurance Analyst/Specialist) and join our team located in Carlsbad, New Mexico. Responsibilities As a Deployed CAS Practitioner, the successful candidate will fill a key role in the Contractor Assurance Department, a dynamic and agile team of approximately 20 professionals who enable success of the WIPP mission by assisting line organizations in preventing, detecting, and correcting undesirable outcomes in work execution though...

At Acxiom, our vision is to transform data into value for everyone. Our data services enable marketers to recognize, better understand, and deliver highly applicable messages to consumers across any available channel. Our solutions enable true people-based marketing with identity resolution and rich descriptive and predictive audience segmentation. We are seeking a Data Analyst with a versatile skill set to undertake data science and analytics supporting the development of next-generation products for Acxiom's business. As part of the Data Sciences & Analytics Team, you will work hands-on with innovative technologies to build scalable data products and solutions for our US and global businesses. Your responsibilities include collaborating with partners to identify insights from data, come up with modeling requirements, applying creativity to test hypotheses, prepare & automate data preparation processes, build models, analyze and visualize results and integrate the...

Overview Be part of the nation’s only repository for the disposal of nuclear waste known as Transuranic (TRU) waste. Salado Isolation Mining Contractors, LLC (SIMCO), managing and operating contractor of the Waste Isolation Pilot Plant (WIPP) is currently seeking a qualified individual to serve as a Deployed CAS Practitioner (Contractor Assurance Analyst/Specialist) and join our team located in Carlsbad, New Mexico. Responsibilities As a Deployed CAS Practitioner, the successful candidate will fill a key role in the Contractor Assurance Department, a dynamic and agile team of approximately 20 professionals who enable success of the WIPP mission by assisting line organizations in preventing, detecting, and correcting undesirable outcomes in work execution though application of forward leaning programs that define the Contractor Assurance System (CAS). The CAS is a collection of programs mandated by our customer through DOE P 226.2, Policy for Federal...

Job Description Sales Operations Analyst Oracle NetSuite has an immediate opportunity for a Sales Operations Analyst to join our team! NOTE: This is a remote role preferring candidates living in Santa Monica, CA. This is an hourly position with expected overtime for month, quarter and year-end work. There is no sponsorship for this position. Candidates in Santa Monica, CA or Pacific time zone in general are preferred. The Role: In this individual contributor role, you will become an expert in Oracle's NetSuite company-owned CRM/ERP system-one of the hottest CRM/ERPs on the market today! In this super-fast-paced and hands-on position, you are a trusted advisor for quoting, pricing structure and contracting for our sales team. You will have daily interaction with the NetSuite sales force who rely on you to support them in the following areas: Provide Sales Policy guidance to sales team that includes, but not limited to, product upgrades, discounting and...

Job Description The Oracle Cloud Infrastructure (OCI) Customer Insights Finance team is hiring a seasoned analyst to build financial models with imperfect data and unclear solutions using sales and customer data. As a member of the customer insights team you will work with large datasets while creating analysis and recommendation that is easy to digest for senior management. You must be able to work independently to break down large complex problems into incremental deliverables and collaborate with cross functional teams in a tight timing with competing priorities. Responsibilities Work across organization to learn different datasets and incorporate Influence partner teams without direct authority to ensure business needs and goals are met. Create financial models and complete margin analyses. Provide business support to various cloud products & services as necessary. Solid grasp of the business side of technology with an understanding...

Job Description Job Requirements and Key Responsibilities: Partners with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisfaction. Responsible for the collection, management, and communication of detailed resource specifications for assigned practice. Proactively identifies available resources, using a variety of methods, or open specifications. Facilitates resource meetings with Consulting Managers regarding weekly billable utilization and open request. Escalate urgent requests on priority staffing calls. Partner with management to understand assigned consultants' skill levels and experience. Actively monitor the selection/acceptance process for assigned resources. Offer creative solutions when no resources with necessary skill sets are available. Recommend creative ways to utilize consultants who lack high demand skill sets. Identify resourcing...

Job Description Job Requirements and Key Responsibilities: Partners with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisfaction. Responsible for the collection, management, and communication of detailed resource specifications for assigned practice. Proactively identifies available resources, using a variety of methods, or open specifications. Facilitates resource meetings with Consulting Managers regarding weekly billable utilization and open request. Escalate urgent requests on priority staffing calls. Partner with management to understand assigned consultants' skill levels and experience. Actively monitor the selection/acceptance process for assigned resources. Offer creative solutions when no resources with necessary skill sets are available. Recommend creative ways to utilize consultants who lack high demand skill sets. Identify resourcing...

Position Description & Qualifications Serco is seeking a Cyber Systems Administrator to support the 705th CTS Distributed Mission Operations Center Infrastructure Development and Engineering (DMOC-IDE) team at Kirtland Air Force Base in Albuquerque, New Mexico . The Cyber System Administrator will operate and maintain systems within the DMOC Battlespace, enabling the customer to develop and integrate technologies to deliver a Live-Virtual-Constructive combat environment for Air Force, Joint and Coalition warfighter training. He/She will maintain the smooth operation of multi-user computer systems, coordinate with network administrators, interact with various users, evaluate vendor products, make recommendations to purchase hardware/software, coordinate the installation of hardware/software and provide backup recovery. Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing...

Job Description As a Consulting Resource Analyst, you will work with project leadership to understand project staffing requirements. You will develop project staffing plans using project requirements and practice data and recommend and communicate staffing assignments to associates, managers, and project teams. You will engage in third-party resources as required to deliver client projects. You will document and track all open and committed resource assignments and report on any key business metrics related to staffing and utilization. Responsible for presenting available internal and sometimes external resources (offshore, nearshore, and contractors) to fit project demand and budget. Responsibilities: Partners with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisfaction. Responsible for the collection, management, and communication of detailed resource specifications for assigned practice....

Position Description & Qualifications Serco is seeking an Cybersecurity Analyst / Information System Security Manager (ISSM) to lead and oversee all Cybersecurity activities within the DMOC Battlespace, supporting Live-Virtual-Constructive training for Air Force, Joint, and Coalition warfighters. The ISSM will serve as the senior security authority and Cybersecurity SME for assigned information systems, ensuring compliance with DoD Cybersecurity requirements, managing system ATO, and guiding technical teams in the protection of classified environments. In this role, you will: Lead the implementation, management, and enforcement of DoD, Air Force, and NIST Cybersecurity policies. Responsible for updating all documentation from NIST 800-53 r4 to NIST 800-53 r5 Serve as the primary authority for RMF lifecycle activities including categorization, control selection, validation, continuous monitoring, and ATO package submission. Manage and maintain...

Position Description & Qualifications Serco is seeking a Cyber Systems Administrator to support the 705th CTS Distributed Mission Operations Center Infrastructure Development and Engineering (DMOC-IDE) team at Kirtland Air Force Base in Albuquerque, New Mexico . The Cyber System Administrator will operate and maintain systems within the DMOC Battlespace, enabling the customer to develop and integrate technologies to deliver a Live-Virtual-Constructive combat environment for Air Force, Joint and Coalition warfighter training. He/She will maintain the smooth operation of multi-user computer systems, coordinate with network administrators, interact with various users, evaluate vendor products, make recommendations to purchase hardware/software, coordinate the installation of hardware/software and provide backup recovery. Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing...

Position Description & Qualifications Serco is seeking an Cybersecurity Analyst / Information System Security Manager (ISSM) to lead and oversee all Cybersecurity activities within the DMOC Battlespace, supporting Live-Virtual-Constructive training for Air Force, Joint, and Coalition warfighters. The ISSM will serve as the senior security authority and Cybersecurity SME for assigned information systems, ensuring compliance with DoD Cybersecurity requirements, managing system ATO, and guiding technical teams in the protection of classified environments. In this role, you will: Lead the implementation, management, and enforcement of DoD, Air Force, and NIST Cybersecurity policies. Responsible for updating all documentation from NIST 800-53 r4 to NIST 800-53 r5 Serve as the primary authority for RMF lifecycle activities including categorization, control selection, validation, continuous monitoring, and ATO package submission. Manage and maintain...

Position Description & Qualifications Serco is seeking an Cybersecurity Analyst / Information System Security Manager (ISSM) to lead and oversee all Cybersecurity activities within the DMOC Battlespace, supporting Live-Virtual-Constructive training for Air Force, Joint, and Coalition warfighters. The ISSM will serve as the senior security authority and Cybersecurity SME for assigned information systems, ensuring compliance with DoD Cybersecurity requirements, managing system ATO, and guiding technical teams in the protection of classified environments. In this role, you will: Lead the implementation, management, and enforcement of DoD, Air Force, and NIST Cybersecurity policies. Responsible for updating all documentation from NIST 800-53 r4 to NIST 800-53 r5 Serve as the primary authority for RMF lifecycle activities including categorization, control selection, validation, continuous monitoring, and ATO package submission. Manage and maintain...