14 manager customer success jobs found

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the...

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Job Description The Role The Customer Success Insights & Analytics (CSIA) team enhances customer experience by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services. CSIA delivers insights and analytics tools that identify opportunities, inform decision-making, improve performance, and unlock cost efficiencies. We partner closely with Leadership, Contact Center Operations, Digital and Vehicle Product teams. A core focus of the team is leveraging advanced NLP-based and AI-powered analytics to increase efficiency, scale insight generation, and accelerate the transformation of unstructured customer feedback into clear, compelling narratives that drive action. The Analyst role focuses on monitoring, integrating, and analyzing large volumes of survey and interaction data across business units. Analysts design engaging dashboards, identify data patterns, distill insights through data manipulation and...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site...

Senior Information Technology Business Analyst Req number: R7273 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Senior Information Technology Business Analyst ready to take us to the next level! If you have strong project management skills and expertise in business analysis and are looking for your next career move, apply now. Job Description We are looking for a Senior Information...

The Finance and Business Information Services department intends to hire for one position at either the Application Developer classification or Application Programmer/Analyst based on the qualifications of the successful candidate. Please indicate in your cover letter the position you wish to be considered for or indicate both. The purpose of this position is to join the application development team in Finance and Business Information Services, conduct design and development in full project life cycle, and implement improvements in the overall process. This position performs application development, including business process evaluation, conceptual and security design, database design and implementation, front-end programming, system implementation and testing, solution maintenance, and integration of multiple systems, including third-party solutions. Leadership responsibility for this position consists of relationship building, project and deliverable management, and...

Senior Finance Analyst Story City, IA (http://maps.google.com/maps?q=Corporate+IA+Story+City+IA+USA+50248) Description At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future. LOCATION:Story City, IA SUMMARY:In this highly visible position the Senior Finance Analyst will provide financial support to our accounting and finance team. Specific...

Position Description & Qualifications Make an Impact Where It Matters Most Join a team where your financial expertise directly supports programs that protect, serve, and advance our nation's priorities. As a Program Finance Analyst , you'll be more than a numbers expert - you'll be a trusted partner to program leaders, helping guide critical decisions that keep projects on track, compliant, and mission-focused. This position will be a hybrid work schedule out of our San Diego, CA - may consider full time teleworking dependent on selected candidate In this role, you will: Own the financial health of assigned government contracts from award to closeout, ensuring accuracy, compliance, and transparency. Partner with program managers to forecast, budget, and track performance across multiple contract types (CPFF, T&M, FFP). Apply your FAR expertise to ensure every dollar is managed in compliance with federal regulations. Drive insight...

Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for a Pricing Analyst role - (100% Remote) . As a Pricing Analyst you will prepare detailed pricing proposals in response to requests for proposals (RFP's), participate on proposal teams for new business opportunities and re-competes, and assumes the responsibility for preparing competitive and fully compliant cost/price proposals. This process includes the development of pricing related briefings, cost/price models, cost/price narratives, acquiring cost/pricing approvals, and maintaining pricing related documentation. In this role you will: Review proposal team input to ensure compliance with government regulations, including TINA and certified cost or pricing data, including compliance with internal company policies, Cost Estimating System Manual (CESM), FAR, CAS, and solicitation requirements and address...

Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for an Experienced Pricing Analyst role (100% Remote) . Serco is an acronym for "Service Company", and that is what we do, provide the best services to our customers and fellow citizens making a difference every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies. In this role, you will be supporting our Defense and Civilian Services business units and critical contracts in Canada, https://www.serco.com/na/about . You will be part of the 10+ employee Strategic Pricing Team within the Growth Organization, supporting high visibility must-win proposals, in US and Canada. As part of our team, you will be vital in collaborating with our...

Analyst Relations SpecialistRemote - United StatesJR012721 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION About the role and what you'll be doing: We are looking for an Analyst Relations Specialist to join our growing corporate communications team. In this role, you'll help shape Ensono's reputation and visibility with leading industry analyst firms such as Gartner, IDC,...

At Acxiom, our vision is to transform data into value for everyone. Our data services enable marketers to recognize, better understand, and deliver highly applicable messages to consumers across any available channel. Our solutions enable true people-based marketing with identity resolution and rich descriptive and predictive audience segmentation. We are seeking a Data Analyst with a versatile skill set to undertake data science and analytics supporting the development of next-generation products for Acxiom's business. As part of the Data Sciences & Analytics Team, you will work hands-on with innovative technologies to build scalable data products and solutions for our US and global businesses. Your responsibilities include collaborating with partners to identify insights from data, come up with modeling requirements, applying creativity to test hypotheses, prepare & automate data preparation processes, build models, analyze and visualize results and integrate the...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Our Specialty Risk Team offers candidates the opportunity to support the evolution of value-based care across the Radiology, Cardiology and Oncology spaces. We are advocates for...

At Acxiom, our vision is to transform data into value for everyone. Our data services enable marketers to recognize, better understand, and deliver highly applicable messages to consumers across any available channel. Our solutions enable true people-based marketing with identity resolution and rich descriptive and predictive audience segmentation. We are seeking a Data Analyst with a versatile skill set to undertake data science and analytics supporting the development of next-generation products for Acxiom's business. As part of the Data Sciences & Analytics Team, you will work hands-on with innovative technologies to build scalable data products and solutions for our US and global businesses. Your responsibilities include collaborating with partners to identify insights from data, come up with modeling requirements, applying creativity to test hypotheses, prepare & automate data preparation processes, build models, analyze and visualize results and integrate the...