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General Motors
Customer Success Insights & Analytics (CSIA) Analyst
General Motors Santa Fe, NM, USA
Job Description The Role The Customer Success Insights & Analytics (CSIA) team enhances customer experience by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services. CSIA delivers insights and analytics tools that identify opportunities, inform decision-making, improve performance, and unlock cost efficiencies. We partner closely with Leadership, Contact Center Operations, Digital and Vehicle Product teams. A core focus of the team is leveraging advanced NLP-based and AI-powered analytics to increase efficiency, scale insight generation, and accelerate the transformation of unstructured customer feedback into clear, compelling narratives that drive action. The Analyst role focuses on monitoring, integrating, and analyzing large volumes of survey and interaction data across business units. Analysts design engaging dashboards, identify data patterns, distill insights through data manipulation and...

Feb 17, 2026
Ne
IT Service Management Analyst (On-Call Rotation Required)
Nelnet Santa Fe, NM, USA
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The IT Service Management (ITSM) Analyst serves as the primary Major Incident Manager during assigned on-call rotations, leading real-time response to high-severity incidents and contributing to operational stability and site...

Mar 10, 2026
Highmark Health
Data Solutions Analyst
Highmark Health Santa Fe, NM, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job is responsible for one or more analytical aspects of the business products and services life cycle, within a sub-product scope (one or more data components). Uses regular judgement and discretion to collaborate with customers to understand data, reporting, and analytical capability needs, gather project and data specifications, create data sets, operational reports, and analytical deliverables to translate high-level business data needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer data needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Responsible...

Mar 08, 2026
Se
Program Finance Analyst
Serco Santa Fe, NM, USA
Position Description & Qualifications Make an Impact Where It Matters Most Join a team where your financial expertise directly supports programs that protect, serve, and advance our nation's priorities. As a Program Finance Analyst , you'll be more than a numbers expert - you'll be a trusted partner to program leaders, helping guide critical decisions that keep projects on track, compliant, and mission-focused. This position will be a hybrid work schedule out of our San Diego, CA - may consider full time teleworking dependent on selected candidate In this role, you will: Own the financial health of assigned government contracts from award to closeout, ensuring accuracy, compliance, and transparency. Partner with program managers to forecast, budget, and track performance across multiple contract types (CPFF, T&M, FFP). Apply your FAR expertise to ensure every dollar is managed in compliance with federal regulations. Drive insight...

Mar 07, 2026
PT
Sr. IT Systems Analyst (Data Analyst) Remote
Prime Therapeutics Santa Fe, NM, USA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Sr. IT Systems Analyst (Data Analyst) Remote Job Description As a Senior IT Systems Analyst (Data Analyst) , you will play a key role in managing and optimizing system and data integrations that support Prime's clinical vendor hub, PartnerIQ . In this role, you will serve as a technical and analytical subject-matter expert responsible for driving seamless data flow between internal platforms, external vendors, and client partners. You will lead end-to-end integration processes including intake, requirements gathering, source-to-target (STT) mapping, SFTP configuration, environment and data readiness, testing, and ongoing IT service management . This position will support and enhance Prime's internal data pipelines...

Feb 23, 2026
PT
It systems analyst data analyst
Prime Therapeutics Santa Fe, NM, USA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Sr. IT Systems Analyst (Data Analyst) Remote Job Description As a Senior IT Systems Analyst (Data Analyst) , you will play a key role in managing and optimizing system and data integrations that support Prime's clinical vendor hub, PartnerIQ . In this role, you will serve as a technical and analytical subject-matter expert responsible for driving seamless data flow between internal platforms, external vendors, and client partners. You will lead end-to-end integration processes including intake, requirements gathering, source-to-target (STT) mapping, SFTP configuration, environment and data readiness, testing, and ongoing IT service management . This position will support and enhance Prime's internal data pipelines...

Feb 23, 2026
Se
Pricing Analyst - (100% Remote)
Serco Santa Fe, NM, USA
Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for a Pricing Analyst role - (100% Remote) . As a Pricing Analyst you will prepare detailed pricing proposals in response to requests for proposals (RFP's), participate on proposal teams for new business opportunities and re-competes, and assumes the responsibility for preparing competitive and fully compliant cost/price proposals. This process includes the development of pricing related briefings, cost/price models, cost/price narratives, acquiring cost/pricing approvals, and maintaining pricing related documentation. In this role you will: Review proposal team input to ensure compliance with government regulations, including TINA and certified cost or pricing data, including compliance with internal company policies, Cost Estimating System Manual (CESM), FAR, CAS, and solicitation requirements and address...

Feb 22, 2026
Se
Experienced Pricing Analyst - (100% Remote)
Serco Santa Fe, NM, USA
Position Description & Qualifications Passionate about Pricing and looking for work life balance? Come Join Us! We have an amazing opportunity for an Experienced Pricing Analyst role (100% Remote) . Serco is an acronym for "Service Company", and that is what we do, provide the best services to our customers and fellow citizens making a difference every day. Serco is a place you can count on for growth, opportunity, and loyalty. Discover your place in our world. Serco supports federal and state contracts across the US and Canada, in the areas of Defense, Civilian, and State/Provincial agencies. In this role, you will be supporting our Defense and Civilian Services business units and critical contracts in Canada, https://www.serco.com/na/about . You will be part of the 10+ employee Strategic Pricing Team within the Growth Organization, supporting high visibility must-win proposals, in US and Canada. As part of our team, you will be vital in collaborating with our...

Feb 22, 2026
WayUp
Data Analyst
WayUp Albuquerque, NM, USA
At Acxiom, our vision is to transform data into value for everyone. Our data services enable marketers to recognize, better understand, and deliver highly applicable messages to consumers across any available channel. Our solutions enable true people-based marketing with identity resolution and rich descriptive and predictive audience segmentation. We are seeking a Data Analyst with a versatile skill set to undertake data science and analytics supporting the development of next-generation products for Acxiom's business. As part of the Data Sciences & Analytics Team, you will work hands-on with innovative technologies to build scalable data products and solutions for our US and global businesses. Your responsibilities include collaborating with partners to identify insights from data, come up with modeling requirements, applying creativity to test hypotheses, prepare & automate data preparation processes, build models, analyze and visualize results and integrate the...

Feb 13, 2026
WayUp
Data analyst
WayUp Albuquerque, NM, USA
At Acxiom, our vision is to transform data into value for everyone. Our data services enable marketers to recognize, better understand, and deliver highly applicable messages to consumers across any available channel. Our solutions enable true people-based marketing with identity resolution and rich descriptive and predictive audience segmentation. We are seeking a Data Analyst with a versatile skill set to undertake data science and analytics supporting the development of next-generation products for Acxiom's business. As part of the Data Sciences & Analytics Team, you will work hands-on with innovative technologies to build scalable data products and solutions for our US and global businesses. Your responsibilities include collaborating with partners to identify insights from data, come up with modeling requirements, applying creativity to test hypotheses, prepare & automate data preparation processes, build models, analyze and visualize results and integrate the...

Feb 13, 2026
Humana
Workforce Management Real Time Analyst Professional 1
Humana Santa Fe, NM, USA
Become a part of our caring community and help us put health first The Workforce Management (WFM) Real Time Analyst is responsible for monitoring, analyzing, and optimizing intraday performance across all supported contact channels. This role ensures that service levels, staffing, and adherence goals are met by making real time adjustments, communicating operational impacts, and providing actionable insights to leadership. The RTA is detail oriented, analytical, and able to make fast, accurate decisions in a dynamic environment. The Workforce Management Real Time Analyst (Professional 1) leverages real-time analytics to evaluate staffing levels and workforce performance, proactively identifying risks and recommending solutions to meet service and operational goals. Analyzes intraday trends and staffing needs to support enterprise-level workforce planning and strategic initiatives. Demonstrates strong knowledge of workforce management principles, compliance standards, and...

Feb 09, 2026
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