Insight Global
Topeka, KS, USA
Job Description Develop, coordinate, and maintain training programs to support operational quality. Create and update training materials, including manuals, job aids, guides, presentations, and e-learning content. Support trainers, supervisors, and subject matter experts in delivering consistent training content. Identify gaps in training or procedures and recommend corrective actions. Assist in developing tools and metrics to measure training effectiveness and procedural compliance. Serve as a resource for staff regarding procedures, training requirements, and quality standards. Coordinate with leadership and operational teams to ensure smooth implementation of updates. Acts as a liaison with program Business Analyst to communicate system needs and changes. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes...


