PNC
Pittsburgh, PA, USA
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business System Analyst within PNC's Retail Tech organization, you will be based in Dallas, TX, Birmingham, AL, Pittsburgh, PA or Strongsville, OH. We are seeking a Senior Business Systems Analyst (BSA) to play a key role in delivering complex, customer-facing technology solutions within an Agile/Scrum environment. This role will serve as a senior member of a Scrum team, partnering closely with product owners, developers, quality engineers, and leadership to drive clarity, alignment, and execution. The Senior BSA will support initiatives related to Contact Center development, including IVR and...

